1+ months

Senior Finance Center Specialist

Dartmouth College
Hanover, NH 03755
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  • Job Code
    109093297


Dartmouth College



Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity. In that spirit, we are particularly interested in receiving applications from a broad spectrum of people, including women, minorities, individuals with disabilities, veterans or any other legally protected group.

Position Information

Position Title
Senior Finance Center Specialist

Department
Administration and Provost Finance Center

Position Number
1010949

Position Purpose

The Senior Finance Center Specialist, in collaboration with the Provost - Dean of the College Finance Center team, uses a proactive/collaborative approach, technical expertise, automated tools, and various aspects of the financial management system to provide outstanding customer service to the Dartmouth community with emphasis on timeliness and accuracy.



FLSA
Non-Exempt

Employment Category
Regular Full Time

Department Contact for Cover Letter
Mary-Ella Zietz, Director

Special Instructions to Applicants

Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.



Key Accountabilities

Key Accountabilities

Customer Service and Triage

  • Assumes ownership of initial inquiry until issue is dispatched to another responsible staff member for resolution.
  • Accurately identifies customer issues based upon telephone, electronic or in person interviews and executes effective method for resolution; transfers critical or expertise-specific issues to Finance Center Operations Manager or another designated manager.
  • Executes follow-up as necessary, or as directed by Operations Manager, to assure timely response; delivers services within Finance Center according to standards and procedures established by management/staff team.
  • Recognizes technical issues and notifies technical support (liaison) for resolution and follow-up.
  • Provides policy interpretation. Utilizes multiple systems to obtain and record information.
  • Handles assigned inquiries from a variety of customers both internal and external.
  • Uses the issues call tracking system to provide timely and accurate responses to customers, and follow-up of triaged issues; logs caller inquiries, messages, and resolutions.

Accounting and Human Resources

  • Collaborates with Controller's office, Human Resources, Procurement, Risk Management and other College offices to ensure compliance with College, policies and advises department members with respect to those policies.
  • Prepares and processes financial transactions, including Labor Account Distribution Changes ( LADC ), invoices for payment, Business Expense Reimbursements ( BER ), deposits, journal entries, journal transfers, and other transactions as directed. Forwards to department for approval, creating and maintaining the audit trail.
  • Accurately and quickly enters data into source systems. i.e. accounts payable, HRMS , and other systems as assigned. May provide backup for timesheet batching.
  • Serves as backup for the data entry into PASmart Form ( PASF ) and approval process. May enter PASmart Form data into HRMS .
  • Enters actions into the Dartmouth Online Review & Recruitment System ( DORR ).
  • Reconciles inventory accounting with physical inventory accounts on a regular basis and creates inventory adjustment entries for financial statements.
  • Prepares basic reports in both Excel and Word; transfers data from Oracle or other systems to Excel for distribution.
  • Provides support to Finance Center Analysts by researching and providing data as requested.
  • Reconciles expenses and revenues for all accounts, identifying, researching and correcting errors on a timely basis.
  • Is responsible for the accurate review/interpretation and auditing of data in the financial management systems, including HRMS , Procurement, P-card, General Ledger, etc.

Procurement

  • Assists departments with procuring goods and services using the most appropriate procurement option. Enters all data into the eProcurement system.
  • Generates purchase orders at the request of department heads and staff while adhering to college and departmental policies. Has approval authority up to a defined limit.
  • Works with vendors to resolve issues related to purchase orders or invoices. Is responsible for ordering, adjustments and returns of inventory items.
  • As backup, compiles receipts within prescribed format and reviews/corrects/approves all PCard transactions for assigned departments and programs.
  • Performs all follow up with departments and reconciles monthly statements.

Systems and Continuous Improvement

  • As directed by the Operations Manager and using established procedures, performs testing for scheduled upgrades or changes to reports, screens, etc.
  • Utilizing training, uses a base knowledge of Oracle, the Microsoft Suite, specifically Word and Excel, to produce reports or information for the Operations Manager or Finance Center Director and customers.
  • Other software or hosted systems may also be used as systems are improved or changed.
  • Collaborates with other members of the Finance Center team to routinely standardize current processes and seek out process improvements to ensure consistency and accuracy.

Professional Development

  • Cross trains with other team members to assure adequate coverage, accurate and consistent information and timeliness.
  • Attends functional workshops, training in order to remain/become proficient in necessary systems standards.
  • Attends customer service and customer specific workshops.
-- Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others. -- Performs other duties as assigned. <br/><br/><b>Dartmouth College</b><br/><br/><br/><br/>Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity. In that spirit, we are particularly interested in receiving applications from a broad spectrum of people, including women, minorities, individuals with disabilities, veterans or any other legally protected group.<br/><br/><b>Position Information</b><br/><br/><b>Position Title</b><br/>Senior Finance Center Specialist<br/><br/><b>Department</b><br/>Administration and Provost Finance Center<br/><br/><b>Position Number</b><br/>1010949<br/><br/><b>Position Purpose</b><br/><p>The Senior Finance Center Specialist, in collaboration with the Provost - Dean of the College Finance Center team, uses a proactive/collaborative approach, technical expertise, automated tools, and various aspects of the financial management system to provide outstanding customer service to the Dartmouth community with emphasis on timeliness and accuracy.</p><br/><br/><b>FLSA</b><br/>Non-Exempt<br/><br/><b>Employment Category</b><br/>Regular Full Time<br/><br/><b>Department Contact for Cover Letter</b><br/>Mary-Ella Zietz, Director<br/><br/><b>Special Instructions to Applicants</b><br/><p>Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.</p><br/><br/><b>Key Accountabilities</b><br/><p></p> <tr> <th>Key Accountabilities</th> <td><p>Customer Service and Triage</p> <ul> <li>Assumes ownership of initial inquiry until issue is dispatched to another responsible staff member for resolution.</li> <li>Accurately identifies customer issues based upon telephone, electronic or in person interviews and executes effective method for resolution; transfers critical or expertise-specific issues to Finance Center Operations Manager or another designated manager.</li> <li>Executes follow-up as necessary, or as directed by Operations Manager, to assure timely response; delivers services within Finance Center according to standards and procedures established by management/staff team.</li> <li>Recognizes technical issues and notifies technical support (liaison) for resolution and follow-up.</li> <li>Provides policy interpretation. Utilizes multiple systems to obtain and record information.</li> <li>Handles assigned inquiries from a variety of customers both internal and external.</li> <li>Uses the issues call tracking system to provide timely and accurate responses to customers, and follow-up of triaged issues; logs caller inquiries, messages, and resolutions.</li> </ul> <p>Accounting and Human Resources</p> <ul> <li>Collaborates with Controller's office, Human Resources, Procurement, Risk Management and other College offices to ensure compliance with College, policies and advises department members with respect to those policies.</li> <li>Prepares and processes financial transactions, including Labor Account Distribution Changes ( LADC ), invoices for payment, Business Expense Reimbursements ( BER ), deposits, journal entries, journal transfers, and other transactions as directed. Forwards to department for approval, creating and maintaining the audit trail.</li> <li>Accurately and quickly enters data into source systems. i.e. accounts payable, HRMS , and other systems as assigned. May provide backup for timesheet batching.</li> <li>Serves as backup for the data entry into PASmart Form ( PASF ) and approval process. May enter PASmart Form data into HRMS .</li> <li>Enters actions into the Dartmouth Online Review & Recruitment System ( DORR ).</li> <li>Reconciles inventory accounting with physical inventory accounts on a regular basis and creates inventory adjustment entries for financial statements.</li> <li>Prepares basic reports in both Excel and Word; transfers data from Oracle or other systems to Excel for distribution.</li> <li>Provides support to Finance Center Analysts by researching and providing data as requested.</li> <li>Reconciles expenses and revenues for all accounts, identifying, researching and correcting errors on a timely basis.</li> <li>Is responsible for the accurate review/interpretation and auditing of data in the financial management systems, including HRMS , Procurement, P-card, General Ledger, etc.</li> </ul> <p>Procurement</p> <ul> <li>Assists departments with procuring goods and services using the most appropriate procurement option. Enters all data into the eProcurement system.</li> <li>Generates purchase orders at the request of department heads and staff while adhering to college and departmental policies. Has approval authority up to a defined limit.</li> <li>Works with vendors to resolve issues related to purchase orders or invoices. Is responsible for ordering, adjustments and returns of inventory items.</li> <li>As backup, compiles receipts within prescribed format and reviews/corrects/approves all PCard transactions for assigned departments and programs.</li> <li>Performs all follow up with departments and reconciles monthly statements.</li> </ul> <p>Systems and Continuous Improvement</p> <ul> <li>As directed by the Operations Manager and using established procedures, performs testing for scheduled upgrades or changes to reports, screens, etc.</li> <li>Utilizing training, uses a base knowledge of Oracle, the Microsoft Suite, specifically Word and Excel, to produce reports or information for the Operations Manager or Finance Center Director and customers.</li> <li>Other software or hosted systems may also be used as systems are improved or changed.</li> <li>Collaborates with other members of the Finance Center team to routinely standardize current processes and seek out process improvements to ensure consistency and accuracy.</li> </ul> <p>Professional Development</p> <ul> <li>Cross trains with other team members to assure adequate coverage, accurate and consistent information and timeliness.</li> <li>Attends functional workshops, training in order to remain/become proficient in necessary systems standards.</li> <li>Attends customer service and customer specific workshops.</li> </ul></td> </tr> <tr> <th>--</th> <td>Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.</td> </tr> <tr> <th>--</th> <td>Performs other duties as assigned.</td> </tr> <img src="https://analytics.click2apply.net/v/z1YwQ1UKPKlNT7oqiAlJo">
Posted: 2019-04-09 Expires: 2019-06-10

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Senior Finance Center Specialist

Dartmouth College
Hanover, NH 03755

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