12 days old

Operations Administator

Reality Based Group Inc
Austin, TX 78759
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Operations Administrator - Work from home plus some travel.

Reality Based Group is a customer experience solutions provider and the leader in premiere undercover shopping. We work with some of the most respected brands on the planet as well as some of the most recognizable. Learn more about us here: https://www.realitybasedgroup.com/

Our Operations Admin will support each aspect of the shopper operations team. This role travels about 30 to 50% each month, discretely recording their customer service at our client locations. This role will also be an expert on client guidelines and play a large role with quality assurance as well as conduct business research. Our Operations Admin role is the perfect chance to learn the many facets of what we do.

Does this sound like you?

  • Experienced traveler, maybe you've worked in support? a little sales?
  • Critical thinker who loves process
  • Great communicator who pays attention to the little details
  • Savvy with your laptop and your smartphone; experience working with audio/video is preferred
  • At least 21 years old with a valid driver's license, personal vehicle, good driving record, and current, valid liability insurance

What will you do?

  • Shop and travel the US 30 - 50 % each month
  • Quality Assurance Review
  • Review and verify incoming shopped video quality and location
  • Provide feedback for shoppers
  • Assist with Sales Research and other sales/marketing initiatives
  • Misc tasks assigned through SalesForce
  • Assist with developing supporting training material
  • Assist with additional support projects as needed

Whats in it for you?

  • This is a full- time hourly job that starts at $35,00 or $16.83/ hour, work remotely at home and on the road
  • Health and wellness benefits after 30 days of employment, 15 days PTO and 401k
  • Fantastic opportunity to travel and see the country as a local
  • All company paid expenses for travel - airfare, rental cars, food and lodging per diems

If interested, please submit a cover letter telling us about your travel experience and a current resume here: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=7b86d8b8-c040-4279-a30e-b0eec0ff9ab7&ccId=1586553241880073_12921&type=JS&lang=en_US

Posted: 2020-10-15 Expires: 2020-11-16

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Operations Administator

Reality Based Group Inc
Austin, TX 78759

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