A Contract Manager is an employee assigned to oversee the overall janitorial services operation at the facility. The Contract Manager is responsible for the supervision and training of all custodial staff hired to service the facility.

Job Duties & Responsibilities:

Oversee the daily operations of an account to include, but not limited by, maintaining high levels of customer satisfaction, providing a high-quality level of service, training employees, maintaining profit margin, adhering to company policies and procedures, and insuring a safe working environment.

Major:

• Follow safety policies and procedures without exception
• Establish and maintain open lines of communication with customer and group manager (operations manager where applicable)
• Conduct weekly inspections with supervisor and submit it to the project manager
• Ensure proper use of supplies and equipment through the training and development of supervisors and employees
• Be able to operate all types of cleaning machinery and equipment
• Recruit, interview, hire, and orientates employees
• Adhere to company guidelines for discipline and termination procedures
• Submit monthly supplies to the operations manager
• May assist in training of management trainees
• Order supplies monthly
• Turn in customer quality control sheets monthly
• Know correct procedure for extra billing orders
• Approve timesheets for employees
• Maintain equipment and supplies
• Schedule project work
• Handle all assignments as designated by operations manager

• Must pass background check
• Ability to build relationships with both the client and employees
• Ability to stay on task while working independently
• Ability to manage people, previous management/leadership experience required
• Be readily available 24 hours a day
• Have working knowledge of budget analysis, labor distribution, field reports, and other pertinent records

We are an Equal Opportunity Employer who fully and actively supports equal access for all people regardless of Race, Color, Religion, Gender, Age, National Origin, Veteran Status, Disability, Genetic Information or Testing, Family and Medical Leave, Sexual Orientation and Gender Identity or Expression. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or practice in the investigation of any complaint, or otherwise oppose discrimination.

PI132883908