30 days old

Account Coordinator

Chicago, IL 60611
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Account Coordinator

SmithBucklin and one of its subsidiary companies, SDI Meetings & Incentives, is looking for a Full-Time Account Coordinator to join our team in Chicago. SDI Meetings & Incentives is the global-yet-boutique meetings, incentives and special events partner driven by the basic truth that Experience Matters. Creating custom experiences to reward performance and fuel growth, SDI taps decades of expertise to deliver solutions managed from concept through execution by one tenured point of contact. We've produced programs around the world, for groups from 10 to thousands, combining the exact right elements to support our clients' goals and to motivate and inspire their attendees. Our clients come from a range of industries from financial services and insurance to manufacturing to medical services, supporting the executives and teams who lead their organizations' off-site meetings and incentive travel programs. Find out more and contact us at ExperienceSDI.com.

What You Will Do

Manage day-to-day administrative activities for the SDI team including support for the team in its planning, organizing, and executing incentive programs and/or events

  • Provide program administrative support to the SDI account managers, including but not limited to attendee registration, mailings, site searches and basic program support
  • Perform team administrative duties, including but not limited to ordering supplies, managing calendars and coordinating supplier and team meetings
  • Support leadership activities as needed to manage the team and key client relationships and to facilitate business development and marketing initiatives
  • Coordinate travel, meeting and event arrangements for VIP clients
  • Facilitate communication among the SDI team, clients and attendees to meet the needs of client organizations
  • Answer incoming calls and route to the proper person, providing quick and accurate support for our clients and partners
  • Other administrative and program support activities, as directed by your supervisor

This Role Might Be for You If

  • You are highly detail-oriented with strong multi-tasking and time management skills, including the ability to effectively prioritize and execute tasks conforming to shifting priorities, demands and timelines
  • You have the ability to work both independently and in a team-oriented, collaborative environment
  • You have a proven history of demonstrating a high level of professionalism
  • You possess strong written and oral communication skills
  • You demonstrate accuracy and efficiency in your work
  • You can immediately adapt to crisis situations by changing procedures, methods or processes
  • You have strong interpersonal skills and a high degree of responsibility, initiative and professionalism
  • You have demonstrated customer service skills (phone skills, in person, email)

Basic Qualifications

  • Bachelor's degree from an accredited four-year institution, ideally with a degree in Hospitality or Event Management

Preferred Qualifications

  • Proficiency with basic business applications, including the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Familiarity with Aventri and/or Cvent is a plus
  • Database management experience is a plus

Where Do You Fit?

Whether you are just beginning your career or are a mid- or senior-level professional, working at SmithBucklin will offer you countless opportunities to develop transferrable skills, acquire meaningful knowledge and gain rich experiences at an accelerated pace. By working collaboratively with smart, ambitious, multi-talented, genuine and hardworking colleagues, you will build meaningful, deep and enduring relationships that will serve you well throughout your career, regardless of your chosen path. In addition, as a 100 percent employee-owned company, SmithBucklin offers all of our people regardless of position or compensation an equal chance to experience the fulfillment and reap the benefits of ownership. As owners, our employees control the destiny of SmithBucklin and are unified in the goal of building a great, enduring company.

Equal Employment Opportunity

At SmithBucklin and SDI, Equal Employment Opportunity is our commitment and goal. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other protected status designated by federal, state or local law. Applicants are encouraged to confidentially self-identify when applying. Employment is contingent upon successful completion of a reference and background investigation based on position.


Posted: 2021-06-30 Expires: 2021-08-01

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Account Coordinator

Chicago, IL 60611

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