1+ months

305805 Commun Spec Penn COMM

Penn Medicine
Philadelphia, PA 19104
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PENN Communications TransferThe Communications Specialist is an individual who functions with minimal supervision in a fast paced flight and ground communications center. This individual must have the ability to remain calm in stressful situations. This individual must possess a clear, strong speaking voice and strong medical terminology. Computer entry experience and good typing skills are essential. The ability to multi-task, the need to efficiently collect key data points from a variety of information sources to ensure accurate response is mandatory. Receives and coordinates emergent and non-emergent telephone requests for patient transport via helicopter, or ground transport while demonstrating excellent customer service skills. The Communications Specialist is responsible for the assignment and dispatch of the most appropriate air or ground medical transport assets to best service the requestors needs. The Communications Specialist is the primary connection between PennSTAR Flight crew members and the resources they require to complete their mission. Serves as the central hub for cross-functional communications support between the aviation, clinical, maintenance and administrative departments to coordinate their services to insure PennSTAR Flight always provides customer-oriented, high quality and safe medical transportation.

Must possess excellent telephone communication skills.\nMust be able to work independently as well as interdependently.\nMust be able to work in often stressful situations.\nMust be able to take direction.\nMaintain certifications and continuing education criteria as required by the position.\nMust possess basic computer data entry skills. Knowledge of Computerized Aided Dispatch systems and Microsoft Office preferred. \nKnowledge of medical terminology required \nMust hold current certifications (EMT or higher, or EMD or NAACS Certified Flight Communications Course or equivalent).\nMust hold current CPR certification.\nMust possess a High School Diploma or equivalent.\nMust have basic understanding of radio communications.\nMust be able to read, write, speak and comprehend the English language without restriction.\nFree from ailment which may impair consciousness or cognitive ability.\nMust be able to work 12 hour shifts, which rotate to include day, night and weekend coverage.\nPrior dispatch experience preferred.

Posted: 2020-03-13 Expires: 2020-06-14

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305805 Commun Spec Penn COMM

Penn Medicine
Philadelphia, PA 19104

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