Technical Support Specialist 1
XAVIER UNIV HUMAN RESOURCES
New Orleans, LA
Full-time
Information Services / Technology (IT)
Posted on October 22, 2021
Technical Support Specialist 1
The position oversees and maintains computer hardware and software systems at Xavier. Ensures proper computer operations so that end users can accomplish organizational tasks. This includes receiving, prioritizing, documenting and actively resolving end user help requests. Problem resolution may involve the use of diagnostics and help request tracking tools, as well as require that the individual give hands-on help at the desktop level.
AA/EOE