Financial Aid Advisor
The Office of Student Financial Aid at the University of Iowa is seeking a full time (100%), Financial Aid Advisor: Advising, Financial Literacy, and Outreach. The Office of Student Financial Aid is committed to ensuring the fair and equitable distribution of financial resources to provide access and to encourage the enrollment and retention of a well-prepared, high-achieving and diverse student body.
Position Overview: This position educates and advises students and parents regarding financial aid options, policies, and procedures according to US Department of Education regulations and professional judgment guidelines. Additionally, this position promotes financial literacy through individual student meetings and group presentations.
Key areas of responsibility include:
- Revise financial aid awards according to special circumstance requests, appeals, and professional judgment decisions.
- Educate and advise parents and current and prospective students in-person, via email, and by phone regarding financial aid policies, procedures, application processes, and federal, state, and institutional aid programs. Counseling involves detailed communication, in sometimes highly charged emotional situations.
- Assist in review of students appealing for financial aid eligibility who are not meeting Satisfactory Academic Progress.
- Complete consortium agreements for students studying through other institutions/programs that require unique cost of attendance adjustments.
- Provide individualized loan counseling to students borrowing private, federal, and institutional loans to encourage minimization of debt.
*For a full job description, including all duties and competencies assigned, please visit the Org jobs page or e-mail the contact listed below.
Qualifications:
Education and Experience Required
- Bachelor's degree or an equivalent combination of education and experience is required.
- Experience working in a post‐secondary academic setting or in another sector dealing with budgeting, counseling, and/or education, typically six months to one year.
Competencies Required (click to see proficiency level definitions)
- Facilitating student development, success, and outcomes: Demonstrates a working proficiency in the ability to work developmentally with students; ability to promote student learning development, and success by applying advising approaches to diverse individual student situations.
- Communicating for effective relationships: Demonstrates a working proficiency, knowledge and application of the communication techniques and relationship building skills that develop the ability to work with a variety of individuals and groups in a constructive and collaborative manner.
- Effective presentation skills: Demonstrates a working proficiency in preparing and delivering effective presentations; typically demonstrated with six months to one year of public speaking.
- Accuracy and attention to detail: Demonstrates a working proficiency in understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy.
- Data gathering and analysis: Demonstrates a working proficiency and knowledge of data gathering and analysis tools, techniques and processes; ability to use these to gather and analyze data for a specific or variety of needs and/or projects.
- Working proficiency with Microsoft Excel, Word, and Outlook.
Desirable Qualifications
- M.A. degree in Student Development or related field is desirable.
- Demonstrates a in:
- The knowledge of University of Iowa policies, procedures, and regulations.
- Demonstrates a in:
- The knowledge of and the ability to develop and implement financial aid programs and policies to attract outstanding students and help them finance their course of study.
- The knowledge of needs analysis and federal verification along with a basic understanding of Federal Methodology.
NOTE: This position is only able to hire within the salary range advertised below. This position is eligible for a combination of on-campus and remote work. Work arrangement options will be discussed during the hiring process. Reach out to Hannah Dobrowski at hannah-dobrowski@uiowa.edu to learn more about benefits, compensation practices, and career development opportunities.
The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, religion, associational preference, status as a qualified individual with a disability, or status as a protected veteran.