Caseworker II
SUMMARY: Communicate directly with clients and attorneys, verbally and in written format. Maintain caseload to assess and enforce child support orders. Attend hearings and complete case set up. Monitor and enforce cases under Title IV-D.
I. Description of Essential Duties and Responsibilities:
- Attend family court to make initial contact with parties for child support case and retrieve data information.
- Complete initial case set-up on the Texas Child Support System.
- E-file documents and communicate with District Clerk’s office for filing documents.
- Respond to requests for modifications and take next appropriate action as determined.
- Monitor and assess child support cases for modifications of current order.
- Prepare court documents relating to legal or other actions necessary for filing.
- Conduct locate and/or skip-trace investigations on State system to retrieve party information. Also, complete required training to maintain continued access.
- Maintain caseload and perform complicated case assessment to refer for legal enforcement actions, schedule hearings, and issue service to parties.
- Actively negotiate Child Support Review Hearings with parties to reach an agreement..
- Attend Enforcement hearings, assist attorney with negotiations, complete investigative report and submit it to the court for determination on child support.
- Review and approve cases for Quality Control.
- Complete mail run to deliver and retrieve documents to/from other departments.
- Perform other related duties involved in the operation of the business as assigned or required.
II. Minimum Requirements:
High School diploma or equivalent. Minimum of two (2) years experience in child support program or closely related experience. Requires strong organizational skills, the ability to communicate effectively and ability to understand legal policy to implement in filing actions. Must have knowledge and skills for using a computer for word processing and data entry and retrieval.
III. Physical Demands and Work Environment:
While performing the duties of this position, a person is regularly required to push, sit, stand, lift, stoop and reach. This position requires constant data monitoring and entering; frequent telephone contact with clients and interaction with general public, obligors, obligees and attorneys. This person will face the possibility of upset clients. May serve as a Notary Public.
Please include Workforce Center typing test results with application. They can be reached at 325-795-4200.
Salary: $13.25/hour + benefits
Effective 10/1/21 new salary: $13.25/hour + benefits
Benefits include: 100% county-paid employee medical and dental insurance, paid life and disability insurance, retirement, and paid vacation/sick time.
Applications will be accepted in the Human Resources Office, Taylor County Plaza, 400 Oak Street, Suite 120, until position is filled. Office hours are 8-12/1-5 Monday – Friday.
EOE/ADAAA