Program Manager
7150 - PROGRAM MANAGER - UNCLASSIFIED (PROCEDURE WRITER & TRAINER - ADMINISTRATION DIVISION)
Position Description
These two (2) positions are in Pima County Finance & Risk Management Department.
Salary $60,049.60 Annually
Salary Grade: U3
The successful candidates for this position will write and maintain policies, procedures, job aids, user guides, manuals, memos and other forms of business writing and technical writing materials and create eLearning content, video tutorials and deliver in-person training to department staff. We are looking for an enthusiastic, creative, detail oriented, team player with a positive attitude to join our team.
Proof of education will be required at time of interview.
Please note: All new hires (and promoted employees) must be fully vaccinated against COVID-19 as a condition of employment, within 30 days of hire. If you are unable to become fully vaccinated due to a medical disability or religious observance/practice, you must request an accommodation – accommodation forms are located on-line. For new hires (and promoted employees) hired after October 1, 2021, the applicant must have a full set of COVID-19 vaccines, by the effective date of hire.
Duties/Responsibilities
(Work assignments may vary depending on the department's needs and will be communicated to the applicant or incumbent by the supervisor.)
- Develops program goals, objectives, policies, and procedures, and establishes short- and long-range program performance plans subject to management review;
- Manages and administers program activities and evaluates program effectiveness and success;
- Manages the activities of professional staff and evaluates their performance;
- Develops, negotiates, monitors, and administers contracts, intergovernmental agreements, and/or financial and service agreements for the program managed;
- Monitors program contract compliance and takes corrective action as required;
- Performs as a program representative within the community, delivers informational news releases, serves as a program contact person, and participates in community awareness activities;
- Develops and maintains effective working relationships and coordinates program activities with other County departments, public and private agencies, organizations and groups to promote the program and its goals;
- Analyzes local, state and federal legislation and ensures program compliance with applicable regulations and policies;
- Directs organizational and management studies for the purpose of identifying problems and alternative solutions to the problems;
- Develops, writes and administers the program's annual budget, prepares program-related financial forecasts, and identifies funding sources to support program activities;
- Reviews and analyzes routine and special reports detailing the status and/or success of the program, prepares recommendations, and/or initiates corrective action;
- Evaluates management problems and makes decisions regarding the proper course of action;
- May make recommendations to the Board of Supervisors regarding program objectives;
- May direct the preparation and submission of proposals and grant applications;
- May access or maintain specialized databases containing program-specific information to review information or generate reports.
KNOWLEDGE & SKILLS:
Knowledge of:
- principles and procedures of public administration, management, and program planning, development, and evaluation;
- applicable local, state and federal laws, rules, and regulations;
- principles and practices of budgeting, accounting, purchasing, contracting, and financial management;
- contract and grant application preparation, negotiation, and administration;
- community agencies, organizations, and resources;
- data and statistical analysis techniques and application to planning studies and projects;
- principles and techniques of effective communication to include written composition and public speaking;
- applications of automated information systems.
Skill in:
- planning, developing, evaluating, and managing programs and projects;
- preparing and administering budgets, grants, and contracts;
- researching, analyzing, and reporting data;
- presenting, explaining, and interpreting program goals, objectives, policies, and procedures to the public;
- managing staff and planning, organizing, and coordinating program activities;
- communicating effectively;
- establishing and maintaining effective working relationships with service groups and organizations;
- establishing, reviewing, and modifying procedural and technical guidelines to enhance program effectiveness;
- use of automated information systems to maintain or produce data.
Minimum Qualifications
DESIRED QUALIFICATIONS:
A Bachelor's degree from an accredited college or university with an academic major in business administration, communications, creative writing, education, English, finance or closely related field plus significant professional experience in management in a specified specialty area.
Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application.
Preferred Qualifications: (Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.):
- Bachelor’s degree from an accredited college or university with a major in business administration, communications, creative writing, education, English, finance, or a closely related field.
- Two (2) years of professional experience writing policies, procedures and other forms of business writing and technical writing materials.
- Two (2) years of professional experience teaching, presenting, or providing training to live audiences in a variety of settings.
- Two (2) years of professional experience creating multimedia job aids, tutorials and eLearning content.