Department Training and Education Coordinator
4545 - DEPARTMENT TRAINING AND EDUCATION COORDINATOR (TRAUMA INFORMED COORDINATOR)
Position Description
This grant-funded position is in the Community Outreach and Prevention Education Division of the Pima County Health Department. OPEN UNTIL FILLED.
Salary $54,662.40 Annually
Salary Grade: 54
Pima County Health Department is seeking a Training and Education Coordinator to create, design and implement progressive initiatives related to COVID-19 health disparities. This position is ideal for someone passionate about community engagement, education, health equity and values diversity, which includes approaching the work with trauma-informed lenses and keeping current on best practices. If you are a visionary and enthusiastic about creating programs and/or initiatives, collaborating with community stakeholders and community members, then this job may be just right for you! The ideal candidate will have: 1) At least 2 years’ experience working with diverse, historically marginalized and underserved communities; 2) At least 1 year of experience managing projects and/or programs, and implementation of said projects and/or programs; 3) Knowledge and experience around community engagement and development; 4) Knowledge of and/or experience applying best practices around health disparities, social determinants of health and trauma informed care, curriculum and workforce development.
Please note: For new hires (and promoted employees hired) the applicant must have a full set of COVID-19 vaccines, by the effective date of hire. If you are unable to become fully vaccinated due to a medical disability or religious observance/practice, you must request an accommodation – accommodation forms are located on-line.
Duties/Responsibilities
(Work assignments may vary depending on the department's needs and will be communicated to the applicant or incumbent by the supervisor.)
- Researches, coordinates and develops materials for use in training staff and educating clients on procedures, rules, regulations, forms, requirements and equipment for area of assignment;
- Assists management in the identification of training needs for staff and education for clients;
- Collects, compiles, prepares, updates and assembles training and presentation materials and manuals;
- Designs new training and education materials and/or updates materials on a regular basis;
- Conducts initial training/orientation for newly hired staff to increase understanding of procedures and position responsibilities;
- Delivers training to classes and individuals through lectures, demonstrations, exercises and workshops;
- Conducts continuing education to comply with changes in federal, state and local regulations, policies and procedures, and to resolve specific performance deficiencies;
- Coordinates and investigates compliance with federal, state and/or local policies, laws and regulations and conducts quality control audits and reports on findings;
- Participates in the review of productivity levels for activities and staff, analyzes problem areas, identifies training needs and recommends solutions to management;
- Assesses implementation of policies and/or procedures and makes recommendations to management regarding changes and/or supplemental training;
- Provides additional training as needed, under management direction;
- Serves as the technical advisor for interpreting federal, state, and County policies, laws, rules and/or regulations governing are of assignment;
- Compiles statistical data and prepares reports for area of assignment for presentation to management and the Board of Supervisors.
- Develops and evaluates student surveys/assessments on training/education provided;
- Coordinates and maintains training/education materials, audio-visual equipment, laptops, tablets and supplies utilized for training and education;
- Maintains manual and computer based documentation on training and/or education conducted, competency checklists and assessment files.
KNOWLEDGE & SKILLS:
Knowledge of:
- principles, practices, and techniques of employee training, development, learning and instruction;
- techniques designing training plans, manuals and aids;
- principles and practices of web-based training and education;
- federal, state and local laws, rules, regulations and standards;
- principles, practices and techniques of effective communication;
- principles and practices of preparing reports;
- principles and practices of quality control audits and investigation.
Some positions require knowledge of terminology and principles, practices and procedures specific to the area of assignment.
Skill in:
- developing training plans, training aids, handouts, exercises and assessment tools;
- assessing training needs and materials;
- facilitating and coordinating training workshops;
- observing and assessing staff skill and training needs to conduct effective interviews;
- communicating effectively (written/oral);
- interpreting local, state and federal rules and regulations;
- conducting quality control audits;
- compiling data and preparing reports;
- computer applications.
Minimum Qualifications
EITHER:
(1) A Bachelor's degree from an accredited college or university with a major in, education, business, public administration, government, political science or a field applicable to the department's operations as identified by the appointing authority at the time of recruitment and two years of professional experience conducting staff/client training and education.
(Relevant professional level experience and/or education from an accredited college or university may be substituted.)
OR:
(2) Three years of experience as a Certified Election Officer with a County Election Department within the State of Arizona.
Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application.
Preferred Qualifications: (Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.):
- A minimum of two (2) years experience working with diverse, historically marginalized and underserved communities.
- A minimum of one (1) year experience managing projects and/or programs, and implementation of said projects and/or programs;
- Knowledge and/or experience around community engagement and development.
- Knowledge of and/or experience applying best practices around health disparities, social determinants of health and trauma informed care, curriculum and workforce development.