Customer Service Representative
Insurance Branch
Belleville, IL
Full-time
Administration / Clerical
Posted on January 4, 2022
Customer Service Representative
Position Description:
Use your outstanding Outbound Customer Service/Sales skills for good as you assist individuals on disability understand their Medicare benefits. Insurance Branch is growing and seeks an experienced professional to join our Bellville Illinois office. You will be responsible to maintain the highest level of professionalism and provide an outstanding customer experience to the clients we assist.
Qualifications:
- Excellent phone presentation and communication skills
- Excellent time management skills and the ability to work independently
- Excellent computer software skills (Word, Excel, and Internet skills)
- Professional client relationship skills through questioning and rapport building
- Excellent oral and written communication skills
- Prefer BA/BS; High School Diploma required
- Flexible work schedule. Typical schedule: Monday – Friday 8:00 am – 4:30 pm
Essential Job Functions:
- Educating clients on Medicare entitlement while answering questions accurately
- Consistently attain monthly performance goals
- Remain current on procedures and processes
- Other duties and projects will be assigned as needed
Benefits:
- Annual salary $70,000 +
- $20 hourly base rate plus commissions
- Monthly commissions which average $2400 / month
- Medical and dental insurance
- 401k plan with company contribution
- PTO / Holiday pay