Senior Teller
Senior Teller
PRIMARY FUNCTIONS:
Assist the Operations Officer in larger branches with coordination of department scheduled and training to ensure superior member service. Serves as the backup to the Operations Officer in larger branches and assists and directs Tellers on routine job assignments. In smaller branches, provides supervision of all operations staff.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Performs the essential job functions of Teller Clerk I, Teller Clerk II, Member Service Specialist I, and Member Service Specialist II as listed in the applicable job descriptions
* Demonstrates to Teller Clerks and Member Service Specialists how to actively seek opportunities to cross sell appropriate and applicable products and services offered by the Credit Union, and refer sales
* Acts as a role model to Teller Clerks and Member Service Specialists by demonstrating the behaviors illustrated in the Creating Member Loyalty program.
* Assists with the vault box
* Maintains a cash vault if necessary to support the operations staff
* Actively seeks opportunities to cross sell appropriate and applicable products and services offered by the Credit Union