National Sales - Account Manager
Req #18934
Our current portfolio of media assets includes USA TODAY, local media organizations in 46 states in the U.S., and Newsquest, a wholly owned subsidiary operating in the United Kingdom with more than 120 local news media brands. Gannett also owns the digital marketing services companies ReachLocal, Inc., UpCurve, Inc., and WordStream, Inc., which are marketed under the LOCALiQ brand, and runs the largest media-owned events business in the U.S., USA TODAY NETWORK Ventures.
To connect with us, visit www.gannett.com.
Gannett - National Sales Account Manager
USA TODAY NETWORK is seeking a National Sales Account Manager to be primarily focused on supporting the print and digital business of the Multi-Channel Sales team in growing revenue with existing customers, as well as identification of new advertising prospects. This is a role that requires collaboration with the client, sales team and multiple internal departments to deliver cross channel solutions for national and large regional clients. The position supports both the National Sales Team as well as the Multi-Channel Sales Team. Other activities include attending client meetings, creating advertising media plans, using independent judgment in negotiating terms, and managing the full lifecycle of day-to-day account management activities, including the successful launch and maintenance of all campaigns. Handling customer related interaction and problem solving with local Gannett sites and internal, cross division communication, is also a key aspect of the role. Specific account assignments may also be designated to the National Sales Account manager with management approval.
ESSENTIAL JOB FUNCTIONS:
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Work with assigned Print & Digital/Account Directors on I/O’s, incoming
RFPs and upfront proposals, in order to formulate proposal to meet client
objectives, collaborating with various cross-company teams to develop best advertising solutions as needed - Develop and revise media plans with existing accounts by analyzing historical data on customer spending
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Independently manage all post-sale print and online advertising activity to ensure customer satisfaction is achieved – this includes working with internal operations teams across the company with booking, trafficking,
delivery reporting, optimizations and assistance in resolution of billing discrepancies - Project management of internal creative builds and sponsorship/custom programs – working as a liaison between client/creative agency and internal teams towards successful execution
- Ensure effective communication with sales teams to understand and anticipate customer needs, and ensure that advertising solutions meet those needs while setting internal and external expectations
- Provide high level of customer service to clients with effective communication, timely responses to requests and proactive resolution of potential issues
- Participate in project work as directed by supervisor
- Must be able to thrive as an independent worker and possess a tenacity to get the job done.
- Must be comfortable performing in a high volume, high demand, multi-task environment.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
- Extensive working experience with developing large ad solutions against market strategies, events and brands
- Experience working with research, sales and operations to execute solutions
- Excellent analytical and interpretative skills
- Excellent interpersonal skills
- Excellent written and oral communication skills
- Excellent organizational skills
- Must be able to work in a fast-paced, high-pressured, dynamic environment, with tight deadlines
- Must be able to constantly prioritize workload with minimal supervision and manage multiple projects
- Must be a team player and key strategist
MINIMUM QUALIFICATIONS:
- College education
- 3 years previous work experience in the media/publishing industry
- 3 years previous work experience working with sales personnel
- Skills: Microsoft Office (Outlook, Word, Excel and Powerpoint), CRM or Order Management/Workflow systems experience a plus
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Other details
- Job Family Client Solutions
- Job Function Marketing Solutions
- Pay Type Salary