Program Manager
Department
FSU College of Medicine Family Medicine Residency Program at Lee Health
Equal Employment Opportunity
An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.
FSU's Equal Opportunity Statement can be accessed at https://hr.fsu.edu/sites/g/files/upcbnu2186/files/PDF/Publications/diversity/EEO_Statement.pdf.
Responsibilities
Manages daily administrative and programmatic functions of the Family Medicine Residency and the Global Health Fellowship in Ft. Myers FL. Works with the Graduate Medical Education (GME) Office at the College of Medicine and other accrediting agencies to maintain resident and faculty compliance with policies and procedures.
Manages complex, long-range administrative functions related to the residency and fellowship program initiative. Provides administrative support to the Program Director(s), Associate Program Director, faculty and residents to ensure continuity between educational and service components. Assists in the review of GME and residency and fellowship program activities and helps implement changes as appropriate to promote effective and efficient operations. Assists with monitoring current and new updates of the Accreditation Council for Graduate Medical Education (ACGME) requirements and procedures in order to help maintain residency accreditation. Arranges and maintains requirements for varying licensures of residents/fellows including USMLE testing. Researches and compiles information required for maintaining licensure, managed care partnerships, and other agency's standing.
Assists the FSU COM GME Office by initiating transactional human resource actions to include new appointments, re-appointments, and terminations of all residency faculty, staff, and residents/fellows following college, University and state policy and procedures. Assists with the monitoring of adherence to established administrative and financial policies and procedures including time and leave entry. Drafts responses for residency administration where appropriate.
Assures accuracy of travel documentation prior to final approval by the program director. Monitors and tracks budgetary items and purchase requests. Assists the GME Office in coordination of activities related to Continuing Medical Education training for residency program personnel, including but not limited to goals and objectives required by the ACGME. Assists with administrative processes to include gathering of data for varying evaluations, for residency personnel. Maintains academic information on faculty and residents/fellows.
Serves as a member of the GME Committee (must be able to drive to committee meetings/events). Records faculty meeting minutes. Assists with scheduling and documenting faculty development for faculty and scheduling in-training exams for residents/fellows. Monitors the residency programs' recruitment efforts through the National Residency Matching Program and coordinates application and recruitment of resident/fellow applicants.
Attends monthly video-conference calls with GME personnel at the COM. Assists in information gathering for the FSU COM GME website. Coordinates graduation of residents/fellow. Arranges recruitment, and orientation activities for new residents/fellows.
Promotes an atmosphere of teamwork in accomplishing the mission and goals of the Program to include participating in the delivery of administrative and academic services for special projects or in meeting key deadlines. Accepts other duties as assigned to improve the effectiveness of the organization.
Qualifications
Bachelor's degree and four years experience; or a high school diploma/equivalency and experience equal to eight years. (Note: post-high school education can substitute for experience at the equivalent rate.)
• Experience communicating effectively verbally and in writing, and following written and oral instructions.
• Experience prioritizing, organizing, and performing multiple work assignments simultaneously.
• Experience performing accurately in a detail-oriented environment.
• Ability to utilize problem solving skills.
• Ability to meet project deadlines.
• Ability to adhere to ethical business practices and promote ethical behavior.
• Experience demonstrating effective customer service skills.
• Experience establishing and maintaining effective working relationships.
• Experience with Microsoft Word, Excel and Outlook or comparable software.
• Valid FL or GA Driver's License or the ability to obtain prior to hire.
Preferred
• Master's Degree.
• Training Administrators in Graduate Medical Education (TAGME) Certification.
• Graduate Medical Education family medicine coordinator/program administrator experience.
• Experience compiling, reviewing, and reconciling data for accuracy, completeness, and compliance.
• Experience gathering, interpreting, reporting, and/or editing information.
• Experience evaluating process effectiveness and developing change or alternatives.
• Experience with New Innovations, ERAS, ACGME ADS.
• Knowledge of resident physician (medical student) recruitment on-boarding and program requirements.
• Ability to maintain accurate records and retrieve files from active or archive sources.
• Knowledge of and ability to apply accreditation and/or compliance standards of applicable association, bureau, or other recognized governing entity in area of work.
• Knowledge of public relations practices.
• Skill in preparing clear and concise reports, policies, procedures, correspondences, and other written materials.
Other Information
This position is located in Fort Myers, Florida.
University Information
One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research, encourages creativity, and embraces diversity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!
Learn more about our university and campuses.
Pay Plan
This is an A&P (Administrative and Professional) position.
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Soft Money Funded Position
This is a soft money funded position, with renewal based on available funds and the needs of the University.
Criminal Background Check
This position requires successful completion of a criminal history background check. The background check will be conducted as authorized and in accordance with University Policy 4-OP-C-7-B11.
Open until filled
This position is being advertised as open until filled. Applications will be reviewed as received by the hiring committee.
Tobacco Free Campus
Effective January 1, 2014, tobacco use, including simulated tobacco use, is prohibited on property, interior and exterior, owned or managed by Florida State University. This policy applies to all Florida State University students, employees, consultants, contractors, visitors, and external individuals.