Administrative - Operations & Sales Assistant
WHO WE ARE: Educational Performance Tours is a New York City based group tour operator, located on Staten Island, with a satellite office in the Phoenix Metro Area, in Arizona. We specialize in educational student travel relating to the performing arts - High School Music Departments, Dance and Theatre Departments, as well as Commercial Dance Studios. For 25 years we’ve produced unique and exciting student tours inclusive of educational performing arts workshops and master classes, as well as performance opportunities in many of North America’s major performing arts destinations. We’re interested in adding to our team of dedicated professionals.
WHO YOU ARE: The Operations & Sales Assistant will work directly with our Director of Operations and Sales Team. You will be an extension of them - acting as their “right hand person” - on an as need basis. You will be interacting with Group Directors, Leaders and Tour Organizer and will be responsible for delivering the highest level of customer service. A successful Operations & Sales Assistant exceeds the expectations of others through their actions while building long-term working relationships. You will work within the guidelines set forth, and the instructions given by our Director of Operations and Sales Team allowing you to comfortably integrate and manage client’s travel programs – from itinerary conception to program execution. A successful Operations & Sales Assistant is pro-active, engaged, and has strong organizational and communicative skills with a high degree of attention to detail, and is able to juggle responsibilities, manage time and complete tasks thereby ensuring that a myriad of deadlines related to transportation, accommodations, meals, performance opportunities, sight-seeing, and payments are met.
YOUR RESPONSIBILITIES INCLUDE (BUT ARE NOT LIMITED TO):
- Inputting & Updating Leads
- Updating Weekly Sales Reports
- Itinerary Development
- Air & Motor Coach Transportation Quotes
- Producing & Revising Proposals & Tour Packages
- Organizing Sales & Tour Packets, Tour Organizers and Final Packets (Hard Copy & Electronically)
- Arranging Tour Reservations
- Billing & Collections
- Database Management
REQUIREMENTS:
- Excellent Communication & Computer Skills (Windows, MS Word, Excel)
- Above average organizational skills
- Ability to learn all in-house industry software
- Proficient in electronic communications
- Proficient with multiple Social Media platforms
- A “whatever it takes to get the job done” mentality – a “team player” attitude.
Career opportunity for the right individual.