Senior Director of Project Management Office (PMO)
Senior Director of Project Management Office (PMO)
THE ORGANIZATION
Community Partners offers expert guidance, essential services, and a strong dose of passion to help foster, launch, and grow creative solutions to community challenges. For almost 30 years, hundreds of individuals, groups, foundations and other institutions have worked with Community Partners to create new nonprofit projects, establish coalitions, and manage major philanthropic initiatives to benefit the region.
Across all program areas, Community Partners works toward our organizational vision: A vibrant society in which individuals and institutions use knowledge, resources, and relationships to build equitable, democratic and thriving communities.
Our work includes:
Fiscal Sponsorship
We provide the structure, finance and administrative services, expert counsel and connections that help nonprofit leaders succeed.
Intermediary Services
We help foundations, corporations, government agencies and other institutions achieve greater impact.
Knowledge Sharing
We offer workshops, reports, speaking engagements and a range of publications to help strengthen the field.
Community Partners today works with upwards of 180 fiscallysponsored projects and 1525 initiatives and manages roughly $80 million in revenues annually. Our work spans the fields of civic engagement, arts and culture, education, social justice, health, public policy, social services and youth. To learn more, please visit us at ***.CommunityPartners.org.
THE POSITION
Community Partners seeks a Senior Director of a Business Project Management Office (PMO) to be responsible for establishing a right-sized PMO infrastructure for this growing organization; managing and developing a team to collectively drive to the successful implementation of the organization's strategic initiatives in partnership with the Senior Director of Operations. This individual will bring their proven successes in executing a wide range of project and programs in a non-profit environment; with a thorough understanding of the project management discipline (spanning waterfall and multiple agile methodologies); being ultimately responsible for the execution and interactions with business partners (aka software vendors, MSP) and cross-functional teams to ensure Community Partner's project portfolio's objectives are achieved.
The ideal candidate will have multiple experiences standing up a new PMO environment in a non-profit environment, where project management is a relatively new discipline within the organization. An additional, highly desired qualification is direct experience leading a cross-organizational business transformation effort from inception to close-out/completion. Experience in the non-profit space is desired, but not required.
RESPONSIBILITIES
Strategic Leadership
Under the direction of the CEO and CFO, while partnering with the Senior Leadership Team, align the organization's technology, processes, quality standards and solutions with overall business strategies; providing ongoing status updates and escalations of project portfolio execution progress and risks. This will include the following focus areas;
- Lead the prioritization and execution efforts, under the direction of CP's CEO and CFO, of Community Partner's annually updated 3-5 yr strategic program roadmap; manage the interaction between all teams for all projects/initiatives.
- Manage reporting and communication related to the digital transformation program within implementation and deployment environments; adjusting mode and messaging based on different audience groups
- Working hand-in-hand with the Senior Director of Operations and Senior Leadership Team, engage with business functional points of contact to identify, capture and prioritize requirements and identify gaps in an ongoing manner (e.g. change request management), providing ongoing status updates to key stakeholders regarding status of individual requirements and how they tie into Community Partner's project portfolio (vs. ongoing performance/operational improvements which will be owned by the Senior Director of Ops)
- Oversee the day-to-day relationships with data migration and software implementation vendors (e.g. oversight of task / milestone quality, engagement level of skilled staff and overarching, ongoing assessment meeting contractual obligations) as they work within the various individual projects within the ERP+/Digital Transformation Program
- Oversee (and where required, provide leadership) of project-based, cross-functional teams in the design, selection and implementation of solutions as identified during the annual strategic road map and ensuing prioritized project portfolio.
- Collaborate with internal and external stakeholders and provide superior change management leadership cross organizational functions (HR, business development, legal, finance and grants) and other support group functions and clients to support the design and execution of organizational and process improvements (as ultimately owned by the Senior Director of Operations)
- Help stakeholders turn ideas into solutions that leverage technology to differentiate Community Partners from our competitors.
- Through the joint development with functional team leadership; optimize core business processes and systems, introduce innovative ideas, and foster operational excellence across the organization.
Business "PMO-lite" Infrastructure Stand Up
- Develop customized PMO processes, tools, and project governance infrastructure that meets the specific needs of the Community Partners organization; designed to be utilized by all functional areas of the organization for the execution of all types and sized projects and programs.
- Develop executive level briefing material templates and associated analytics to guide and steer decision making.
- Drive effective collaborative partnerships with key stakeholders across all functional business areas.
- Serve as a fierce customer advocate by ensuring implemented business solutions meet the prioritized needs of the organization and its stakeholders.
- Nurture project execution knowledge & best practice sharing through proactive collaboration efforts with all areas of the organization.
Ongoing PMO-lite Governance
- Interview, hire, coach, train and develop project management staff. This includes, but not limited to, employee development, staff evaluations, and performance management of assigned staff.
- Perform ongoing project portfolio status reporting; project budget tracking, program ROI and other typical analysis for prospective technology / solution acquisitions and the adoption / impact of their implementation.
- Manage interdependencies and coordination across projects to ensure information relating to project deliverables, risks and issues are effectively communicated to both stakeholders and development resources.
- Responsible for overseeing the development of functional specifications and requirements for new application functionality, as well as test plans and test strategies based on those specifications.
- Fosters collaborative relationships with project leaders and other stakeholders; effectively manages conflicts; assess cross-functional project team capability; and improves collaborative development and project results.
- Expert resource for internal organizational teams regarding quality assurance best practices and program/project delivery.
- Miscellaneous other duties as assigned.
REQUIRED EXPERIENCE & SKILLS:
- Bachelor's degree (B.A.) in business, management, finance, or related field; MBA preferred (or equivalent experience).
- A minimum of 15 years of professional experience (at least 10 years' experience in progressive project management roles); exhibiting career growth and knowledge development
- Experience in standing up a new PMO with all of the appropriate templates, processes and systems infrastructure; ideally as the lead, but participation as part of a new PMO as a team member is acceptable
- Excellent analytical and Excel-based modeling skills.
- Strong working knowledge of data and system interactions.
- Strong systems skills; technology / software development or implementation lifecycle experience a plus.
- Proven leadership and interpersonal skills to coach, motivate, develop and manage a team.
- Strong senior-level communication and relationship building skills, with the ability to interpret and summarize data to help management achieve strategic and operational goals.
- Experience leading global cross-disciplinary, cross-functional projects to drive business process change affecting multiple business units.
- Clear and articulate oral and written communication skills, including report writing and presentation skills.
- Strong analytical and decision-making abilities.
- Excellent project management and organizational skills, including the ability to prioritize tasks and meet deadlines. PMP or PRINCE2 preferred
OTHER DESIRED ABILITIES / CHARACTERISTICS:
- High level of knowledge of the project management discipline and it's sub-disciplines (e.g. risk management, conflict management, resource management)
- Proven track record of thought leadership and ability to generate relevant recommendations that clearly contribute to business success
- A strong internal partnership approach -- low-ego, proactive and intellectual curious, and flexible in arriving at solutions that benefit the business and our people
- Effectively and positively leads a team; sets a good example
- Provides feedback, coaches employees appropriately and provides recognition, takes mentoring role, challenges and develops employees
- Excellent problem-solving, critical-thinking and analytical skills to recognize and comprehend complex issues, policies, regulatory requirements and industry information affecting the business environment
- Exceptional communication (verbal and written) and presentation skills; confidently articulate information in a professional manner to individuals at all levels, and with both internal and external partners
- Expert relationship management capabilities and interpersonal skills
- Demonstrates an attention to detail and thoroughness in deliverables and communications
- Excellent organizational skills with the flexibility to handle multiple tasks with strict deadlines
- Experience with product development and / or performance management desired, but not required
COMPENSATION
Position range $120,000-$170,000 Depending on experience
Benefits include paid holidays and vacation, a 403(b) plan with employer match, medical, dental, vision, flex
spending, Metro pass, and a range of professional development opportunities. Community Partners has a 9/80 work week option under which employees may elect to work 80 hours in 9 days and take every other Friday off (after completion of introductory period).
APPLICATION
Interested applicants should send a cover letter and resume by clicking here.
Community Partners is an equal opportunity employer committed to a diverse and inclusive workforce. In addition, the organization will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring