Community Sales Representative
Community Sales Representative
Job Summary:
This position focuses on tactical and rapid account development by developing new revenue streams with existing clients in an effort to grow advertising revenue in the local retail business category. The primary responsibilities include: strategic prospecting, conducting needs assessments, idea and proposal generation, presentation of advertising recommendations and closing the sale.
A key element of this position is to deliver exceptional customer service to current and prospective advertisers. It will be necessary to meet with individual clients monthly, annually or quarterly to review campaign progress, budgets and create new strategies. The position utilizes the team selling approach and includes the Customer Service Assistant (CSA).
Commission Eligible.
Essential Job Duties and Responsibilities:
- Target business opportunities through strategic prospecting and fact-finding.
- Exhibit a consultative selling style by conducting needs analyses - asking key questions to learn the business goal and objectives of the prospect.
- Analyze clients’ advertising campaign objectives in order to prepare an effective and creative solution that includes the appropriate products that fit the clients’ budget and campaign goals.
- Effectively present solution-based advertising proposals and recommendations to quickly close new business. Solutions should often be packaged based to include both print and online products.
- Meet established monthly/annual revenue and account development goals.
- Maintain focus and discipline in fulfilling roles and executing commitments. Put company and team goals first.
- Communicate and collaborate with sales manager to develop account strategies that adhere to sales retention and acquisition goals.
- Produce accurate work, keeping adjustments to a minimum while adhering to deadlines.
- Keep client files organized; update key contact information in DTI or other easily accessible format.
- Provide input for sales manager that emphasizes sales opportunities and customer satisfaction, addresses challenges and describes general business conditions.
- Submit reports and forecasts in a timely manner.
- Maintain the dignity and identity of the team and team members.
- Generate and sustain a spirit of team success.
- Learn, adapt and innovate on a continuing basis.
- Advocate and demonstrate a superior level of excellent internal and external customer service.
- Timely attendance during a regular and predictable schedule is required. Certain critical times of the workday exist during which duties of this position must be performed.
Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Minimum Education & Work Experience Requirements:
- High School Diploma or GED; BA/BS in Advertising, Marketing or related field preferred
- Minimum of 2-3 years sales experience; track record of success in prospecting and closing new business. Advertising experience a plus.
Knowledge, Skills and Abilities Required:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and abilities required. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.
Other requirements:
- This is an outside sales position which requires the employee to travel by car or other form of reliable transportation. When driving a vehicle, employee must maintain a valid driver’s license in good standing, vehicle insurance as required by law and follow safety driving guidelines and laws.
- This position requires employees to carry a cellular device. Cellular phone usage for company business is reimbursed in accordance with company policy.
- Scheduling flexibility is required to accommodate changing business needs.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 25 pounds.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.