Credit Specialist
Advance Local
Grand Rapids, MI
Full-time
Accounting
Posted on October 27, 2021
Advance Local is seeking a Credit Specialist who will be responsible for the collection of the Advertising Accounts Receivable from advertising customers as well as maintaining a positive relationship with Sales and the Customer. This position manages a multi-company email and phone number, resolving billing issues efficiently and effectively, preparing account reconciliations, processing credit card payments, and responding to customer inquiries while ensuring the customer receives a superior experience.
Ideal candidate will have the following:
- High School Diploma / Associate's Degree preferred.
- Resourcefulness, flexibility, and self-motivation.
- High degree of communication skills; both verbal and written.
- Customer focused, friendly, polite and detailed oriented individual.
- Ability to maintain a positive attitude in high stress, fast-paced work environment.
- Drive for results, demonstrates high degree of drive and determination.
- Adaptive and flexible to changing technologies, process and environments.
- Strong attention to detail.
- Team player, reliable and dependable.
- Systems experience including Microsoft Office experience. Ability to learn technical systems.
- Ability to work with confidential information.