22 days old

Technical Service Engineer

Braskem America
Pittsburgh, PA 15201
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  • Job Code
    128141022

Job: Technical Service Engineer

Every day, Braskems 8,000 team members work to improve peoples lives through sustainable solutions in chemistry and plastics.

We pride ourselves on a culture that promotes diversity and inclusivity (D&I) encouraging its team members to be who they are, following the motto: You are free to be you. This mindset adds value to the organization by unlocking untapped potential. Braskem promotes collaborative behaviors that encourage new ideas and different perspectives. As a global organization, Braskem offers competitive employee benefits such as parental leave and educational reimbursement. We strongly encourage people with all different backgrounds and experiences, of all races and ethnicities, abilities, and people from the LGBTQIA+ community, to apply.

Braskem America is an indirect wholly owned subsidiary of Braskem S.A. headquartered in Philadelphia. The company is the leading producer of polypropylene in the United States, with six production plants located in Texas, Pennsylvania and West Virginia, an Innovation and Technology Center in Pittsburgh, and a new operation in Boston focused on leveraging groundbreaking developments in biotechnology and advanced materials. For more information, visit www.braskem.com/usa.

Department: Commercial

Location: Pittsburgh, PA

Travel Involved: 40-60%

Description:

The Technical Service Engineer will provide technical service support for various PP Market Segments through working closely with the account managers to develop and maintain customer relationships, awareness of market trends and dynamics, understanding the customers needs: translating into product requirements, new products and increased sales opportunities, understanding customers products and processes, support of strategic plant runs, verification of new technology (customer trials and sample follow up), understanding product capabilities, relationships with industry groups and trade associations, attending conference and shows relevant to market segment.

Key Responsibilities:

  • Provide differentiated client support by:
  • Understanding client needs and translating them into product requirements
  • Understanding and selling the value of Braskem products
  • Troubleshooting product and processing issues
  • Providing support at client trials
  • Partner with account managers to develop, maintain and enrich client relationships
  • Collaborate with internal stakeholders (Innovation & Technology, Supply Chain, Product Management, etc.) in a team environment to provide clients with creative solutions
  • Understand market trends and utilize technical expertise to enhance commercial strategies
  • Support Braskem manufacturing trials as needed
  • Support new product development platforms
  • Develop and maintain relationships with industry associations

Requirements:

Bachelors degree in Engineering or Polymer Science with 3-5 years experience in a technical service role. Excellent written and verbal communication as well as computer skills. Incumbent must be self-motivated, responsive and proactive. Possess strong interpersonal skills to interact with internal stakeholders and external clients. Ability to define problems, identify opportunities and develop creative solutions. The incumbent must be team and results oriented, with the ability to implement and ensure the success of new technology improvements.

Preferred Skills, Education, and Experience:

Experience in polymers, preferably polypropylene and polyethylene, and technical service. Expertise in polymer conversion processes such as injection molding, thermoforming, or extrusion preferred. Previous history with ASTM testing specifications and engineering part design beneficial.

Must be currently eligible to work in the United States without the need for any type of sponsorship.




PI128141022
Posted: 2021-01-02 Expires: 2021-02-03

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Technical Service Engineer

Braskem America
Pittsburgh, PA 15201

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