25 days old

Systems Navigator

Vail Place
Hopkins, MN 55343
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Job Summary

The Systems Navigator will be responsible for aiding people with severe and persistent mental illness (SPMI) with complex needs who need of support and services to maintain safety and stability. in the community. Individuals may be facing hospitalization, homelessness, substance use disorders and/or chronic medical conditions. This program addresses their many needs in ensuring continuity of care, referrals to needed resources, care coordination, monitoring, discharge planning/transitions of care, housing support, and intensive goal planning.

Essential Duties and Responsibilities

The following duties are normal for this position. These duties are not to be construed as exclusive or all-inclusive.

Provide intensive outreach to locate and connect with referred individuals.

Engage with a variety of individuals and build genuine, therapeutic, trusting relationships with others, being sensitive to peoples past experiences and trauma.

Work with a small inter-disciplinary team and contribute to a positive team atmosphere, including sharing clinical thoughts and ideas during weekly team meetings.

Complete required intake paperwork and provide referrals and case coordination for individuals receiving services, including mental health, medical, financial, social, vocational, housing, and legal services.

Complete required documentation, including assessments, crisis plans, releases, and Individual Goal Plans on schedule, per performance standards.

Provide crisis assistance and intervention, including use of community crisis services.

Maintain and develop positive and professional ongoing relationships with contracted Managed Care Coordinators, landlords, family members, employers, county & community agencies and other service providers.

Complete case notes on all pertinent services provided to individuals receiving services within timelines.

See individuals assigned to Assertive Outreach team based on current needs; prioritize the needs of all individuals receiving services and increase or decrease level of support when needed.

Complete any statistics, reports or other data collection as required, per performance standards.

Attend Team Meetings and regular meetings with contracted Managed Care Team members and one-on-one Supervision meetings as required.

Return calls to individuals receiving services, providers, and others within 24 hours.

Education and Experience

BA or BS in human services or related area, or BSW. BSW must have valid and current Social Work licensure.

Minimum two years experience in mental health or human services.

Must have and maintain a valid Minnesota Drivers License, maintain automobile coverage and have access to an automobile.

Work Environment: Keeping us Safe

In response to the COVID-19 Pandemic, Vail Place has worked diligently to establish strong health and safety protocols for our community. Under normal situations, this position is a face-to-face in-person role. Currently most work can be done through telecommuting, but please note that any interactions require direct face-to-face contact will involve the use of social distancing and personal protective measures. Vail Place grounds is also tobacco free to promote health and wellness for the individuals we serve and for our employees.

Our Commitment to Diversity, Equity & Inclusion (DEI)

Vail Place is an Equal Opportunity/Affirmative Action employer. We embrace diversity, foster inclusion, and do our work through an equitable lens. Persons of color, women, members of the LGBTQ community, veterans, other minorities, and individuals with disabilities are strongly encouraged to apply.

In compliance with the Americans with Disabilities Act, the organization will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Salary and Benefits

$42,000-$47,000 Depending on Qualifications. Full Benefits Package including medical, dental, vision, life, AD&D, long term disability, matched 401K. Paid time off in Year 1 includes generous vacation & sick/safe time, plus 2 personal days and 12 paid holidays. Additional benefits include paid training & CEU opportunities, company-issued laptop and mobile phone for most roles, and a comprehensive Employee Assistance Program to support employees and their families.

Posted: 2020-12-22 Expires: 2021-01-23

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Systems Navigator

Vail Place
Hopkins, MN 55343

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