17 days old

Population Health Specialist

San Francisco Health Plan
San Francisco, CA 94105
Apply Now
Apply on the Company Site
  • Job Code

Are you driven by deadlines and have as passion for improving community health?

As part of the Health Services Programs team, which is committed to improving healthcare outcomes for low-income residents of San Francisco, you will contribute to key quality and performance improvement activities of San Francisco Health Plan (SFHP) by functioning as the primary project support person for several critical initiatives. Examples of these initiatives include member and provider incentives, health education, performance measurement, HEDIS pursuit, and disease management.


  • Advance health equity through population health programs and projects.
  • Act as the primary project support person and perform basic project management tasks for department-wide operations, projects and reports intended to improve health outcomes. Tasks may include:
    • research, mailings, database management, meeting coordination, event logistics, budget monitoring, project plan tracking, drafting project communications, facilitating meetings with key stakeholders, and problem solving project barriers with assigned leadership and staff.
  • Provide customer service to and collaborates with provider groups, other SFHP departments, regulators, and other stakeholders.
  • Serve as a staff resource for SFHP committees and advisory groups that help direct improvement efforts.
  • Conduct basic analysis of quantitative and qualitative data in order to evaluate current program and inform the development of new programs.


  • Bachelors degree in the healthcare field or a high school diploma and at least two years of experience in health care operations, project management, or other experience directly related to position duties and knowledge.
  • Strong time management, task management, customer service, and organization skills across multiple simultaneous projects.
  • Ability to:
    • Produce accurate and precise work with strong attention to detail.
    • Work with qualitative and quantitative data.
    • Find and fix problems.
    • Hold yourself and others accountable to deadlines.
  • Demonstrated problem-solving skills with the ability to formulate and communicate recommendations for improvement both within SFHP and in our provider network.
  • A passion for providing customer centered solutions.
  • Strong communication skills and comfort with collaboration.
  • Excellent quantitative and qualitative analytical skills, specifically the ability to organize and find patterns in data sets.
  • Familiarity with the Model for Improvement, community-based health care, managed care terminology, and Medi-Cal.
  • Demonstrated comfort with MS Office Suite (Word, Excel, Powerpoint, Outlook)


Established in 1997, San Francisco Health Plan (SFHP) is a an award winning, managed care health plan whose mission is to provide affordable health care coverage to the underserved low and moderate-income residents in San Francisco county. SFHP is chosen by eight out of every ten San Francisco Medi-Cal managed care enrollees and its 135,000+ members have access to a full spectrum of medical services including preventive care, specialty care, hospitalization, prescription drugs, and family planning services. SFHP was designed by and for the residents it serves, and takes great pride in its ability to accommodate a diverse population that includes young adults, seniors, and people with disabilities.

San Francisco Health Plan is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.


Posted: 2021-04-30 Expires: 2021-06-01

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Population Health Specialist

San Francisco Health Plan
San Francisco, CA 94105

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast