28 days old

Part-Time System Monitor

Utah Transit Authority
West Valley City, UT 84119
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  • Job Code
    114618263

Job Summary

As directed by the System Monitoring Supervisor, the System Monitor follows a changing daily schedule for validation and data collection, and/or survey assignments. While riding on bus, TRAX, or FrontRunner, observes and records passengers getting on and off at each stop. As needed, also distributes and collects passenger surveys while riding or at designated stops.

Completes associated paperwork and reviews results with System Monitoring Supervisor. This job significantly impacts measurement of UTA's Ridership Goals and market research function.

This position works on routes and at location though out the UTA system, in all weather conditions

Minimum Qualifications
EDUCATION/TRAINING

  • Attended or attending high school; diploma is not required. Must be at least 18 years old or older.

EXPERIENCE:
  • Must have 1 year experience in a customer service role with face-to-face customer interaction preferred
  • Must be able to use email and have some computer experience.
SKILLS:
  • Must demonstrate dependability and responsible behavior, ensuring that assigned work is completed as scheduled, on time, and with accuracy
  • Computer skills preferred.
  • Must be able to:
    • Cooperate with other people and maintain good relationships with other system monitors and supervisor
    • Represent UTA's values and goals during contact with the public
    • Stand and walk to multiple bus stops or train stations
    • Maintain stability while standing and walking, to include stairs, on a moving train, bus, or Trax vehicle
    • Hear
    • See and read signs and addresses from a moving bus
    • Sit for long periods of time without a break
    • Climb stairs; open heavy doors; and walk at least one mile each work day
    • Demonstrate ability to accurately locate and ride the assigned trips, accurately count boardings and alightings, and record other required information on data collection worksheets

  • This job requires regular and predictable attendance.

    - OR -
    An equivalent combination of relevant education and experience.
    [UTA reserves the right to determine the equivalencies of education and experience.]

Shift: Part-Time work involves morning shift hours between 5:30am and 11:30am. Afternoon shift hours 11:30am to 5:30pm. Set days each week. 4 to 5 hour block of work. Exact hours determined by specific bus routes. Manager willing to work around schedules within reason.



Pay Rate:
$12.63 per hour

Close Date: October 25, 2019 at 5 pm

PI114618263

<h2>Job Summary</h2> <p>As directed by the System Monitoring Supervisor, the System Monitor follows a changing daily schedule for validation and data collection, and/or survey assignments. While riding on bus, TRAX, or FrontRunner, observes and records passengers getting on and off at each stop. As needed, also distributes and collects passenger surveys while riding or at designated stops.</p> <p>Completes associated paperwork and reviews results with System Monitoring Supervisor. This job significantly impacts measurement of UTA's Ridership Goals and market research function.<br /><br />This position works on routes and at location though out the UTA system, in all weather conditions</p> <h2>Minimum Qualifications<br /><strong style="font-size: 13px;">EDUCATION/TRAINING<br /></strong></h2> <ul> <li>Attended or attending high school; diploma is not required. Must be at least 18 years old or older.</li> </ul> <br /><strong>EXPERIENCE:</strong><br /> <ul> <li>Must have 1 year experience in a customer service role with face-to-face customer interaction preferred</li> <li>Must be able to use email and have some computer experience.</li> </ul> <strong>SKILLS:</strong><br /> <ul> <li>Must demonstrate dependability and responsible behavior, ensuring that assigned work is completed as scheduled, on time, and with accuracy</li> <li>Computer skills preferred.</li> <li>Must be able to: <ul> <li>Cooperate with other people and maintain good relationships with other system monitors and supervisor</li> <li>Represent UTA's values and goals during contact with the public</li> <li>Stand and walk to multiple bus stops or train stations</li> <li>Maintain stability while standing and walking, to include stairs, on a moving train, bus, or Trax vehicle</li> <li>Hear</li> <li>See and read signs and addresses from a moving bus</li> <li>Sit for long periods of time without a break</li> <li>Climb stairs; open heavy doors; and walk at least one mile each work day</li> <li>Demonstrate ability to accurately locate and ride the assigned trips, accurately count boardings and alightings, and record other required information on data collection worksheets</li> </ul> </li> </ul> <br /> <ul> <li style="list-style-type: none;"> <p style="font-weight: 400;">This job requires regular and predictable attendance.</p> <div style="text-align: center;"> <div>- <strong>OR</strong> -</div> <div>An equivalent combination of relevant education and experience.<br />[UTA reserves the right to determine the equivalencies of education and experience.]<br /><br /></div> </div> </li> </ul> <strong>Shift: </strong>Part-Time work involves morning shift hours between 5:30am and 11:30am. Afternoon shift hours 11:30am to 5:30pm. Set days each week. 4 to 5 hour block of work. Exact hours determined by specific bus routes. <strong>Manager willing to work around schedules within reason. </strong><br /><br /><br /><strong><br />Pay Rate:</strong> $12.63 per hour<br /> <h3>Close Date: October 25, 2019 at 5 pm</h3> <img src="https://analytics.click2apply.net/v/g26VzDT7YKqKUxaAIljEX"> <p>PI114618263</p>
Posted: 2019-10-16 Expires: 2019-11-17

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Part-Time System Monitor

Utah Transit Authority
West Valley City, UT 84119

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