1+ months

Operations Coordinator, College Excellence Program

The Aspen Institute
Washington, DC 20037
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The Aspen Institute is a global nonprofit organization committed to realizing a free, just, and equitable society. Since its founding in 1949, the Institute has been driving change through dialogue, leadership, and action to help solve the most critical challenges facing communities in the United States and around the world. Headquartered in Washington, DC, the Institute has a campus in Aspen, Colorado, and an international network of partners.

The College Excellence Program (CEP) aims to identify and replicate practices and policies that significantly improve college student outcomes. Through the Aspen Prize for Community College Excellence, the Presidential Fellowship for Community College Excellence, the American Talent Initiative, and other highly visible national projects, the College Excellence Program works to improve colleges' capacity to achieve high levels of success for all students, and to eliminate disparities in postsecondary attainment and social mobility for low-income and minority students. Our work focuses on improving higher education in four areas: ensuring high-quality learning for all students, increasing completion rates, improving post-completion success in transfer or the labor market, and increasing equity in educational outcomes for individuals from historically marginalized and underserved groups. Learn more about our work at https://highered.aspeninstitute.org/

The Operations Coordinator Role

We are looking for an energetic Operations Coordinator who will play a critical role within the operations team and across the entire program. Candidates with an interest in nonprofit management, operations, and business administration are well suited for this role. Successful Coordinators are smart and curious, eager to learn and solve problems, and are driven by making an impact. They understand connections between their individual tasks and project goals and can map backwards from objectives to help organize and prioritize their work. CEP's Coordinators grow professionally by gaining skills in a range of administrative and communications functions; at the same time, CEP offers exposure to thought leaders in higher education and the opportunity for tremendous learning about leadership, collective impact strategies, program design and evaluation, and strategic communication.

The ideal candidate will thrive in a busy setting while expertly handling multiple competing priorities, maintaining a positive, can-do attitude, and working collaboratively across multiple project teams. Candidates must have exemplary organizational and problem-solving skills with the ability to respond to rapidly changing priorities and have superior interpersonal skills, high self-awareness, and sound judgment. The position also requires the ability to communicate proactively and professionally at all times and be comfortable in an entrepreneurial organization where we're often "building the plane while flying it."

Essential Duties and Responsibilities

The Operations Coordinator will work closely with multiple project teams to support an array of functions integral to the program's mission and raise the bar for the quality and impact of our work. As a key member of the operations team, the coordinator will be involved in financial management and general administration. Specifically, the Program Coordinator will be relied upon for:

Administrative and Operations Expertise. Support the overall administrative efficiency of the College Excellence Program by serving as a problem-solver and go-to expert on critical administrative processes, including but not limited to:

  • Reimbursement and honoraria payment processing

  • Tracking of budgets, contracts, and grants management timelines

  • Coordinating scheduling and logistics for internal and external meetings and participants including travel, interviews, staff meetings, etc.

  • Liaising with project, legal, IT, and accounting teams to support programmatic needs

  • Onboarding trainings to build internal capacity around general operational processes

  • Tracking all routine operations processes and ensuring that these processes happen routinely

  • Supporting other members of the operations team as needed on special projects

  • Serve as a resource to the full CEP team on administrative, operational and financial processes

  • Support the full CEP team by performing special projects as directed

Desired Knowledge, Education, and Experience

  • Strong professional communication skills and confidence in interacting professionally with high-level stakeholders.

  • Customer service orientation and problem-solving mindset.

  • An interest in and some familiarity with or affinity for financial management (budgeting processes, grant reporting, invoice processing and reconciling, etc.).

  • Superior organizational skills, attention to detail, and ability to multi-task and balance competing timelines.

  • Ability to take ownership of their work and see assigned tasks through to completion.

  • Comfort with ambiguity and flexibility to respond adeptly to rapidly changing priorities.

  • An unwavering commitment to producing high-quality work products.

  • Commitment to the College Excellence Program's mission to improve lives through higher education

  • Ability to work both autonomously and as part of a close-knit team.

  • Comfort with working under pressure and tight deadlines in a fast-paced environment.

  • Bachelor's degree preferred; 1-3 years experience preferred

  • Expertise with Microsoft Outlook, Word, PowerPoint, and Excel. Expertise with Google suite a plus.

What it's like to work with CEP:

  1. Systems change: We are working to change the field of higher education by conducting research; translating the research into curriculum, reports, and other products; and delivering this content in multiple ways to a variety of audiences.

  2. Entrepreneurial approach: We pride ourselves on being entrepreneurial so that our work can reflect the changing nature of the field, and we can nimbly respond to trends and funding opportunities. People who are comfortable with ambiguity and are excited by seeing progress in the field typically do well at CEP.

  3. Team culture: Our team is top-notch, and we treat people well. Our team members are dedicated to seeing meaningful change in higher education, and are smart, collaborative, and do what it takes to get the job done. We are committed to the growth and development of our team members, and we deeply value diversity in our team to enrich our work and enable us to develop creative, inclusive strategies aligned to the needs of the diverse colleges and leaders we support.

To learn more about how we hire at CEP and the generous health, retirement, and other benefits offered by the Aspen Institute, please visit our website. https://highered.aspeninstitute.org/how-we-hire/

All applicants must submit the following to be considered for the position:

1) A cover letter. CEP prefers cover letters that describe what motivates you and how you understand and relate to our mission, rather than a narrative version of your resume. Applications without a cover letter will not be considered.
2) Resume/CV

The Aspen Institute is an Equal Opportunity Employer and complies with all District and federal laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran or disabled status and will not be discriminated against.

Candidate must have the ability to work under pressure and handle stress. Candidate must also have the ability to meet the regular attendance policy of the Aspen Institute.


Posted: 2021-05-21 Expires: 2021-06-22

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Operations Coordinator, College Excellence Program

The Aspen Institute
Washington, DC 20037

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