22 days old

IT Event Technician

Spurs Sports and Entertainment
San Antonio, TX 78201
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  • Job Code
    125769744

IT Event Technician

US-TX-San Antonio

Job ID: 2020-2513
Type: Regular Full-Time
# of Openings: 1
Category: Information Technology
AT&T Center

Overview

The IT Event Technician is responsible for supporting, and maintaining the equipment, networking infrastructure and related services regarding the events hosted by Spurs Sports & Entertainment, including all of SS&Es franchises and venues. The eligible candidate for this position will be customer service-focused, with the ability to work independently and will be responsible for the set up and breakdown of event related equipment. This candidate must have the ability to work in a fast-paced environment and must establish and maintain effective working relationships with all internal and external stakeholders. The candidate will also be responsible for helping SS&E employees and stakeholders during day-to-day operations. This position will be scheduled for approximately a 40-hour work week. This position requires flexible work hours including nights, weekends and holidays.

In every position, each employee is expected to: demonstrate alignment with SS&Es core values and mission, collaborate with internal/external family members and demonstrate ongoing development.



Responsibilities

  1. Serves as first-point-of-contact for all stakeholders during events as they experience technical issues.
  2. Responsible for the setup and breakdown of all event related technology equipment.
  3. Setup, configure, troubleshoot and maintain all enterprise-wide software and computer hardware.
  4. Collaborate with other IT Team members to maintain team functionality and effectiveness.
  5. Fulfill all requests for event IT support, document IT support related functions and distribute a report of all event related IT support tasks


Qualifications

  • Associates degree in Computer Information Support or related field plus 1 year of experience. (Experience can be substituted for education).
  • Possess strong technical skills and troubleshooting techniques.
  • Proficient in Office 365 and Windows and/or Mac required.
  • Experience with networking concepts preferred.
  • Highly flexible and adaptable attitude, strong sense of urgency and responsiveness required.
  • Must have high level of interpersonal skills to handle sensitive and confidential situations and information.
  • Strong teamwork aptitude required.
  • Strong customer service skills required.
  • Strong professional communication skills including written and verbal, and the ability to work independently and coordinate multiple tasks.
  • Stand/Sit/Walk for long periods of time.
  • Must be able to lift 50lbs or more.
  • 80% of work needed to be performed onsite/20% of job able to be performed remotely as needed or on a seasonal basis.


PI125769744
Posted: 2020-11-06 Expires: 2020-12-08

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IT Event Technician

Spurs Sports and Entertainment
San Antonio, TX 78201

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