12 days old

Inside Sales Rep - Valves

Matthews, NC 28104
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Looking for a career in Inside Sales? We're looking for an energetic, self-driven, mechanically inclined individual to join our team. In this role, you will be responsible for

  • Providing outstanding service to our customers and support to the outside sales staff;
  • Answering telephone calls or responding to customer correspondence regarding technical questions on products or systems;
  • Engaging in technical discussions to obtain applicable information to identify correct product needed and advising customer on substitution or modification of product when replacement is necessary;
  • Selecting and specifying products based on customer application and design prerequisites;
  • Conferring and corresponding with service technicians, service managers or manufacturers to resolve unusual or complex technical problems or refer highly complex problems to Manager;
  • Supplying detailed product quotations by computing price, discount and shipping charges as required and within company guidelines;
  • Informing customer of pricing, back orders, delivery, delayed shipments and/or any other problems related to the order process and provide tracking information;
  • Obtaining purchase order number and/or credit card information from customer;
  • Conferring with Accounting to research and resolve invoicing or credit discrepancies;
  • Attending sales meetings or educational activities to stay up-to-date on the latest technical developments with the productsand more.

This is a full-time position. Monday through Friday, 8:00 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand.

Required Education and Experience

  • Associate's Degree (A.A.) or equivalent from two-year College or technical school; or two to four years of related experience and/or training; or equivalent combination of education and experience.

Preferred Education and Experience

  • Working knowledge of electrical, pneumatics, mechanical assemblies, gauges, valves, instrumentation and/or a very strong mechanical aptitude;
  • Ability to read, analyze and interpret technical drawings, write reports and general business correspondence;
  • Ability to calculate figures and amounts such as discounts, commissions, proportions and percentages and the ability to convert standard measurement to metric;
  • Working knowledge of Microsoft Office Products (Word, Excel, etc.), Prophet 21.



Posted: 2021-09-04 Expires: 2021-10-06

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Inside Sales Rep - Valves

Matthews, NC 28104

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