1+ months

Identity & Access Management (IAM) Specialist

Thousand Oaks, CA 91360
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Job ID: R-114866
Location: Thousand Oaks, CA, US

Amgen is seeking an Identity & Access Management (IAM) Specialist Architect to join our talented Global Commercial Operations IS (GCOIS) team at the Amgen Thousand Oaks. We are looking for a Technical IAM Specialist Architect with a proven versatile skillset, including technical acumen and excellent learning agility with the ability to design, build and document enterprise-class solutions and systems based on industry standard Identity & Access Management platforms in complex environments. The Specialist will bring to bear a combination of prior experience, problem solving skills and technical expertise in delivering solutions to drive business strategies to successful outcomes.

This role will be part of Customer identity management product team and partnering with business teams to deliver on key Customer 360 initiatives, core transformation projects, and Agile ceremonies. You will be working with multiple teams across the IS commercial ecosystem to improve technology and strategic initiatives that are key to Amgen's future performance. In this role you will drive improvement opportunities, implementation, and realization of world-class commercial Platforms and Product Teams. This position will establish partnership and communication channels with multi-functional teams that include business users, external business partners, vendors, and cross-IS teams to deliver on key business initiatives.

Key Activities of this role includes:
  • Drive and advance Global Customer Identity management and Customer experience capabilities that align with our Business and IS Strategy.
  • Lead the architecture, design, development, testing, implementation and management of Customer Identity & Access management solutions on Identity & Access Management Product/Platform. Align new and existing applications and systems to IAM/RBAC framework.
  • Provide technical and governance oversight on the Customer Identity Management projects. Serve as a Subject Matter Expert in the analysis, design, and implementation of all Customer Identity Management projects, estimate timelines and be responsible for their successful delivery while meeting the overall security and integrity of the solution.
  • Work closely with Global Information Protection team on operational and performance statistics for managed systems to ensure reliability and availability, perform preventative maintenance, and automate routine procedures.
  • Maintain production change control schedule and participate in change control processes.
  • Troubleshoot problems and respond to escalations, and perform repairs as needed.
  • Conduct routine audits of applications to ensure compliance with established standards, policies, and configuration guidelines.
  • Create and maintain documentation such as requirement/design documents, operational drawings, standard operating procedures, manuals, etc.
  • Be the technical liaison and the escalation point between different team.
  • Independently handle client projects without management oversight.
  • Improve solution approach based on Agile standards and global standard methodologies
  • Collaborate closely with multiple levels of leadership as well as peers to build alignment and advance initiatives
  • Work closely with the Business teams and staff to ensure consistency when delivering capabilities and outcomes

Basic Qualifications:

Doctorate degree OR

Master's degree & 3 years of Information Systems experience OR

Bachelor's degree & 5 years of Information Systems experience OR

Associate's degree & 10 years of Information Systems experience OR

High school diploma/GED & 12 years of Information Systems experience

Preferred Qualifications:
  • Must have strong work experience in the IAM domain - Single Sign-On (SSO), Multi-Factor Authentication (MFA) and Identity Access & Governance (IAG).
  • Must have work experience on ForgeRock products OpenAM, OpenIDM and preferably OpenDJ, this must include experience with installations, configurations, and customizations (workflows/policies/rules) of the products.
  • Work experience on ForgeRock Identity Cloud will be a plus.
  • Must have a thorough understanding and work experience on Header-based SSO, SAML and OIDC/OAuth integrations.
  • Must have a good understanding on SCIM integrations.
  • Must have through understanding and work experience in web technologies REST and SOAP, and tools cURL and Postman.
  • Must have a strong understanding and work experience with JSON.
  • Must have strong programming and scripting skills in Java/J2EE, JavaScript & PowerShell.
  • Strong knowledge of Application Servers (e.g. Apache Tomcat, JBoss), Databases (e.g. Oracle, MySQL) and LDAP (e.g. OpenDJ, OpenLDAP) will be a plus.
  • Must have excellent skills with troubleshooting issues.
  • Must have excellent verbal and written communication skills.
  • Experience with software development/testing and ticketing tools will be a plus.
  • Experience and knowledge of working in regulated environments such as SOX, GxP Privacy, etc. will be a plus.
  • Problem-solving capabilities and ability to use constraints as opportunities.
  • Working understanding and experience of Agile, Scrum, Design Thinking, and Lean Startup principles.
  • Expertise in translating business requirements to technical requirements and recommend solutions.
  • Demonstrated ability to coordinate/lead multiple projects/activities with competing priorities.

Join Us

Our culture is what makes Amgen a special place to work. We have a powerful shared purpose around our mission - to serve patients. We respect one another, recognize contributions, and have embedded collaboration, trust, empowerment and inclusion in all that we do.

Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology.

We understand that to successfully sustain and grow as a global enterprise and deliver for patients - we must ensure a diverse and inclusive work environment. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.


Posted: 2021-04-14 Expires: 2021-05-16

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Identity & Access Management (IAM) Specialist

Thousand Oaks, CA 91360

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