9 days old


Columbus Museum Of Art
Columbus, OH 43215
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Job Summary: Gallery Associates at the Columbus Museum of Art (CMA) serve a dual role to maintain safety and ensure a positive visitor experience. Candidates for this position will enjoy helping people, learning new skills, and promoting the philosophies and values of CMA.

Work schedule for this position may include: weekday, weekend, day and evening hours. Flexibility in work schedule is required. Work schedules are created two weeks in advance.

Duties and Responsibilities:

  • Maintain safety of people and art in museum galleries and spaces.
  • Ensure that visitors comply with Museum policies, by proactively communicating those policies in a direct, friendly and respectful manner.
  • Approach and engage and if needed redirect visitors as appropriate, respecting boundaries and personal space, thoughtfully monitoring body language and facial expression, always communicating in a respectful and professional manner.
  • Monitoring galleries on foot, reporting any potential issues appropriately.
  • Project an attitude of openness and access to all visitors.
  • Initiate dialogue with visitors and answer questions to promote a friendly and engaged gallery experience.
  • Utilize a variety of strategies to inquire about visitor needs, interests and questions.
  • Responds immediately to all emergencies following CMA's policies and procedures.
  • Communicates proactively regarding potential safety issues or hazards; reports promptly any incidents or issues.


  • Ability to assert oneself to enforce policies; can manage crowds and lines in a professional manner
  • Reliable and dependable
  • Friendly, empathetic, and positive attitude
  • Must be able to work a variable work schedule including evenings, weekends, and occasional holidays

Work Environment: Expect a cooperative, team-focused environment working directly with visitors of all ages and backgrounds. All work is focused on providing a positive visitor experience.

Columbus Museum of Art is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.


Posted: 2021-04-02 Expires: 2021-05-04

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Columbus Museum Of Art
Columbus, OH 43215

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