29 days old

Fleet Support System Lead

Progeny Systems Corporation
Groton, CT 06340
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  • Job Code
    123999209

Progeny Systems Corporation


Progeny Systems Corporation is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Positions:
Posted:
Job Type:
Location: US-CT-Groton
Category: Engineering

Job Description

Progeny Systems Corporation is a privately-held, high-tech small business focusing on software and hardware system integration, cutting-edge research and development, and manufacturing. We provide premium systems, services, and products for the Department of Defense, government agencies and commercial clients. Progeny Systems Corporation is seeking a Fleet Support System Lead for our Groton, CT location.



GENERAL DUTIES & RESPONSIBILITIES:
  • Delivery and implementation of Progeny Systems software applications on US Navy vessels, primarily submarines and carriers.
  • Providing shipboard training to crew Users and Administrators.
  • Providing system and software troubleshooting for US Navy vessels via phone, email, Webex or on site.
  • Provide Help Desk support as needed and provide updates to an issue tracking system for all reported Fleet issues, from initial report to final resolution.
  • Supporting integration and testing efforts of application updates, which include Commercial, Government and Progeny developed software.
  • Provide refinement of installation & verification documents to improve installation performance.
  • Travel: ~25%.


Skills/Requirements

KNOWLEDGE, SKILLS AND ABILITIES:
  • Must have an Associate Degree in Computer Science or equivalent combination of education and experience.
  • Must have the ability to install, update, troubleshoot and correct web based software applications in a Windows based network environment.
  • Must have the technical ability and calm personality to provide effective operational support in an Information Technology Customer Support capacity.
  • Must have strong organizational and analytical skills as well as practical problem solving and decision making skills.
  • Must have the ability to work well under pressure and be able to manage multiple projects and issues simultaneously.
  • Microsoft Windows Server Administration a plus.
  • Oracle Database operation and maintenance a plus.
  • Previous SUBLAN or PPLAN Network administrator and Nosis experience a plus.
  • CompTIA Security + Certification preferred.
  • Must be able to complete all requirements for DoD 8570 Certification within 6 months.
  • Must be able to meet the physical demands of working in a shipboard environment.

ADDITIONAL LEADERSHIP RESPONSIBILITIES
  • Must have very strong technical skills and experience to support all team members with problem resolution.
  • Must have project management abilities to plan & schedule shipboard work and personnel resources, track issues to resolution, and provide effective reporting to management.
  • Must oversee Help Desk operations and issue tracking, identify and implement useful metric reporting, and promote new processes or procedures to improve team efficiency and effectiveness.

Must work with Fleet Support Team Lead and Functional Manager to identify and implement career development actions

EXPERIENCE WITH SOME OR ALL OF THE FOLLOWING DESIRED:
  • Windows 2003/2008 Server, Oracle database & applications, VMware, MSSQL, InstallShield.
  • Experience with VBScript, JavaScript, Windows Scripting, WBEM, .NET, JBOSS a plus.
  • Experience with SUBLAN or PPLAN Environments
  • Use and maintenance of Nosis Software Suite

For all candidates: Navy experience a plus. Applicant must be able to obtain and maintain a DoD Security Clearance.

COMPANY DESCRIPTION

Since 1995, Progeny Systems has provided innovative engineering solutions in support of complex information technology systems, submarine and avionics systems, and for telecommunications and commercial markets. Excellent technical performance, combined with fundamental business tenets such as listening to the customer, commitment to quality, and extreme efficiency, have earned Progeny Systems a reputation as well as official recognition from government agencies and companies in the private sector.

Applicant must be able to obtain and maintain a DoD Security Clearance.




PI123999209
Posted: 2020-09-24 Expires: 2020-10-26

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Fleet Support System Lead

Progeny Systems Corporation
Groton, CT 06340

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