25 days old

Customer Service Team - Remote Employment Opportunities

Cutter & Buck
Renton, WA 98057 Work Remotely
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  • Job Code
    137632876

Our Mission: Our mission is to introduce exceptionally versatile products for empowered humans that share our pioneering spirit to find new ways forward.

Our Culture: We are committed to continuous improvement and we eagerly take on new challenges. We value family, learning, hard work, persistence and results, all coupled with a positive attitude. We help one another, and we ask for help to make improvements in our products, our processes, and ourselves so that we may delight our customers.

Our dynamic teams are actively seeking applicants to fill multiple positions in Customer Service through this job posting. We are looking for customer focused, growth mindset employees to Your application to this position will allow for consideration on all opportunities in the department.

We Provide: We provide: An upbeat, friendly, team environment; extensive training; the ability to work with a team as well as independently with minimal supervision. Our benefits include remote workstation, employer sponsored medical/dental/vision benefits, paid leave programs, 9 paid holidays and great discounts on company products.

This position is remote, home office based in specifically approved states of employment. Approved States: Washington State, Texas, South Carolina, Ohio, North Carolina, Mississippi, Missouri, Michigan, Illinois, Indiana, Idaho and Georgia. Applicants will need to attest to meeting technical requirements for remote work functionality.

Customer Service Responsibilities include:

  • Delightfully serve our customers by:
    1. Consistently providing proactive service and solutions
    2. Creatively resolving issues and problems
  1. Following through on all commitments
  2. Maintaining maximum accuracy in customer records and orders
  • Support Cutter & Bucks growing Customer base by:
    1. Promoting the benefits of C&B products and services.
    2. Establishing great client relationships with the ability to proactively service client needs.
  • Openly provide feedback to management on ways to improve service, sales and efficiency.

Order Entry Responsibilities include:

  • Accurately and efficiently input data from customer supplied purchase orders.
  • Review and process standard and/or automated orders according to company guidelines and current sales programs.
  • Develop and maintain strong working relationships.
  • Complete special projects as needed.

Successful candidates will:

  • Be reliable and dependable with the ability to work occasional overtime if needed
  • Demonstrate a positive and professional demeanor and be solution oriented at all times
  • Demonstrate strong problem solving and prioritization skills in a changing environment
  • Have excellent written and verbal communications skills in English
  • Demonstrate experience with Outlook, Word and Excel
  • Demonstrate focus and attention to detail
  • Work independently and with a team with minimal supervision

Mindset and orientation:

  • Adoption of Cutter & Bucks Mission and Values.
  • Maintaining a customer-first position.
  • Ability to organize, prioritize, multitask, and demonstrate flexibility in a dynamic, fast paced environment.
  • Embrace challenges, learn from criticism, and be willing to see effort as the path to mastery.

Work Environment:

  • High energy, dynamic work environment where you have quick access to all areas of the organizations.
  • May require overtime during seasonal periods as appropriate.

Our Workplace: Employees shall work in a non-hostile work environment. That is, the employee is expected not to engage in any activity that unreasonably interferes with performance of any other employee, such as sexual harassment, unlawful discrimination or any other behavior that unduly demeans or intimidates another employee.

Cutter & Buck is proud to be an Equal Opportunity Employer and socially responsible company. We maintain a drug-free workplace and perform pre-employment post-offer substance abuse testing, complete post-offer background check are required for all positions. A clear driving record may be required for certain positions.

Cutter & Buck, Inc. is a socially responsible company.





PI137632876

Posted: 2021-05-25 Expires: 2021-06-26

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Customer Service Team - Remote Employment Opportunities

Cutter & Buck
Renton, WA 98057

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