1+ months

Customer Service Representative

Pittsburgh, PA 15201
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Are you looking for an opportunity where you can grow within an organization? By joining SunSource, one of the country's largest and most successful distributors of products and services in hydraulics, pneumatics, filtration, and automation, you will have access to a variety of career opportunities while being rewarded for your hard work!

SunSource offers an industry competitive compensation plan and excellent company benefits including medical, dental and 401(k). SunSource also offers tuition reimbursement and training opportunities for talented people with a desire to learn and grow!

We are currently seeking for a high energy individual to join our Customer Service team to support our outside sales representatives. In addition, we're looking for:

  • Ability to develop relationships with customers and sales teams
  • Prioritizes and manages multiple requests in a fast paced environment
  • Proactively anticipates customer's and manager's needs
  • Fields 50-100+ emails/calls daily
  • Takes ownership and responsibility for own work
  • Sense of urgency
  • Positive attitude
  • Effective communicator via email and phone
  • Attention to detail
  • Highly organized
  • Proficient in Microsoft Office

Based at our location in Pittsburgh, the primary responsibility of the Customer Service Representative is to provide the highest degree of technical support and respond to inquiries to our customers and Account Managers by accurately and professionally processing requests for price, delivery, returns, order status, order expedites, product literature, and technical product assistance.

While we provide excellent training opportunities, the qualified candidate will have:

Required Education and Experience:

  • H.S. Diploma or GED; Associate degree or better preferred.
  • 2+ years of customer service, sales and/or purchasing experience in a Manufacturing or distribution environment.
  • Experience in Industrial Distribution or allied industry experience (Hydraulic, Pneumatic, Fluid Power, Electrical, Power Transmission, Motors, and Motion Control) is preferred.
  • Proficient with software programs relating to the customer service position including Microsoft Excel, Microsoft Word, E-mail and vendor pricing programs is preferred.
  • Working experience with Trend is a plus.
  • Strong analytical, mathematical and mechanical aptitude is required to be successful in this role.

SunSource provides a team environment that fosters personal growth and development. We believe in getting the right people on our team so if you are a high-energy person and effective in achieving sales results then we want to hear from you!

Would you rather see what we have to offer? Check out SunSource Core Competency video

Why is SunSource a great place to work? Click here WHY SUNSOURCE?

We are an Equal Employment Opportunity Employer M/F/V/D
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.




Posted: 2021-07-01 Expires: 2021-08-02

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Customer Service Representative

Pittsburgh, PA 15201

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