30 days old

Cross Systems Sr. Associate IS Bus Sys Analyst

Tampa, FL 33602
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Job ID: R-113698
Location: Tampa, FL, US

The Cross Systems Sr. Associate Business Systems Analyst will report to the IS Cross Systems Product Owner. This position is based at Amgen's Capability Center in Tampa, FL. At Amgen, our mission is simple: to serve patients. Our Tampa Capability Center provides crucial services that enable us to better pursue this mission. This state-of-the-art center serves as a base for finance, information systems, and human resources professionals to make a significant impact at one of the world's leading biotechnology companies.

The role will be responsible for product launch readiness and US Commercial's Eco-System Integration and partnering with business leaders to deliver key initiatives, core transformation projects, quarterly sales ops, and Agile ceremonies. You will be working with multiple teams across the IS commercial ecosystem to improve technology, target achievement and strategic initiatives that are key to Amgen's future performance. The Sr. Associate Business Systems Analyst will provide support for collaboration commercial partners located on the East Coast. In this role you will drive improvement opportunities, implementation, and realization of world-class commercial Platforms and Product Team such as Patient Support Programs, Sales Operations and Field Deployment Teams. The role will work with the team to embrace the Amgen Agile Product Model and run agile ceremonies. This position will establish partnership and communication channels with multi-functional teams that include business users, external business partners, vendors, and cross-IS teams to balance key business initiatives, quick issue resolutions, and run changes impacting the GCOIS Ecosystems.

Key responsibilities include:


The cross-system team this lead will responsible to:
  • Lead system assessments for system changes and enhancements for GCOIS Product Teams
  • Improve field deployment initiatives across all the GCOIS systems for Product Launch, Quarterly Go-live activities and Salesforce Deployments for Brand Teams
  • Improve solution approach for analytic data processing and utilization based on Agile standards and global standard methodologies
  • Collaborate closely with multiple levels of leadership as well as peers to build alignment and advance initiatives
  • Work closely with the Brand Leaders and staff to ensure consistency when delivering capabilities and outcomes
  • Ensures solutions developed across functions are aligned to enterprise architecture standards, guidelines and principles by using common technology platforms and services

Basic Qualifications

Master's degree and 1 years of Information Systems experience


Bachelor's degree and 2 years of Information Systems experience


Associate's degree and 6 years of Information Systems experience


High school diploma / GED and 12 years of Information Systems experience

Preferred Qualifications
  • Experience in Global Commercial Pharmaceuticals, Biotech, and/or Life Sciences
  • Knowledge of Master Data Management (MDM), CRM systems, Field Alignment Systems, Data Quality tools, knowledge of Field Incentive Compensation Process, Reporting, Web, Patient Support Programs (PSP), Marketing Cloud and Salesforce
  • Contribute to a program vision while advising and building framework to advance GCOIS strategies
  • Ability to seek key product team implementation issues and demonstrate successful resolution.
  • Ability to work in a changing environment, under pressure, balancing multiple projects simultaneously.
  • Problem-solving capabilities and ability to use constraints as opportunities.
  • Working understanding and experience of Agile, Scrum, Design Thinking, and Lean Startup principles.

Join Us

Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology.

Amgen focuses on areas of high unmet medical need and uses its expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.


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Posted: 2021-03-11 Expires: 2021-04-12

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Cross Systems Sr. Associate IS Bus Sys Analyst

Tampa, FL 33602

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