29 days old

Coordinator, Tours and Events

San Jacinto College
Houston, TX 77049
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San Jacinto College

Equal Opportunity Statement: The San Jacinto College District is committed to equal opportunity for all students, employees, and applicants without regard to race, creed, color, national origin, citizenship status, age, disability, pregnancy, religion, gender, sexual orientation, gender expression or identity, genetic information, marital status, or veteran status in accordance with applicable federal and state laws.

Coordinator, Tours and Events - Central Campus


Responsible for administering the campus tour experience for perspective students, community-based organizations and agencies. The coordinator plans, publicizes, executes, and evaluates tours as well as special events through the Office of Outreach and Recruitment. The responsibilities include but are not limited to working directly with marketing, contractors, vendors, food services and other external and internal agents for successful event planning. Maintains and operates the College's tours and events for groups and perspective students in both technical and academic programs.


Plans and executes on-campus recruitment events and tours.

Follows up on tour inquiries.

Manages campus tour calendar and reservation system.

Recruits at schools and community agencies, college fairs, agency partners and other locations throughout the year. Develops and directs outreach programs that describe advising goals and processes to parents and other College constituencies. Builds and maintains liaisons with in-district and campus representatives and external markets.

Maintains systematic and frequent contact with prospects. Monitors enrollment activities and provides assistance when needed. Maintains accurate records of interactions with students via software. Serves as a liaison and fosters intentional relationships with other advisors, offices, and departments.

Fosters relationships with assigned academic, technical, campus organizations, and Continuing and Professional Development departments, including collaborating with academic and technical departments to promote programs by coordinating program specific recruitment events and site visits.

Ensures appropriate resources (meeting rooms, parking, etc.) are secured to provide positive visit experience to guests.

Provides career, educational, and academic services. Advises prospective students and families including traditional and non-traditional students about the admissions process. Disseminates information on institutional policies and procedures. Understands the institution's interpretation of FERPA rules for the release of student information to faculty, parents, students, etc.

Additional Job Functions:

Participates in institutional student development and retention programs.

Stays abreast of changing institutional information, including admissions requirements, new programs, course changes, deadlines, important dates, costs, expanding facilities, updates in college-wide initiatives, transfer requirements, and state and federal mandates.

Performs other duties as assigned.

Knowledge, Skills and Abilities:
Ability to demonstrate the College values
Ability to work evening and weekend hours and travel locally as required, including but not limited to graduation ceremonies each semester, open house events, TACRAO, and various on and off-campus activities
Excellent oral and written communication, interpersonal skills, and presentation skills
Must be capable of carrying and setting up recruiting displays as well as relevant equipment & materials
Ability to manage numerous tasks simultaneously and to develop as well as complete new projects & programs with little supervision
Ability to safeguard sensitive and/or confidential information from intentional or unintentional disclosure
Must possess outstanding customer service skills and have the ability to work with multiple projects and within deadlines
Possess personal computer literacy and good organizational skills
Possess the ability to work well with students, student groups, college faculty and staff within a diverse college community, especially in the development and administration of programs within Student Services and throughout the college
Ability to serve as department liaison and on college committees as requested
Ability to generate and identify opportunities to improve present programs and/or operations.
Must have the ability to assist students and parents with completing FAFSA/TASFA.
Ability to coordinate, plan, and implement targeted recruiting events and activities at local high schools, in the community and on campus
Must adhere to the highest principles of ethical behavior and strive to ensure the fair, objective, and impartial treatment of all persons with whom they deal
Marketing, social media and related networking strategy skills

Required Education/Experience:

Bachelor's degree from a regionally-accredited institution

Preferred Education/Experience:

Degree in education, human services, communications or related field
Experience working in student recruitment, admissions, enrollment services, testing or other student services
Experience working with a customer relationship management system
Experience working with Banner software
Experience working with students toward pursuing higher education
Employment within an institution and/or system of Higher Education
Bilingual applicants are encouraged to apply

Remote Work Opportunities:
This position has opportunity for limited remote work arrangements with appropriate approvals and in accordance with the policies, procedures, and needs of the College.

Salary Grade: 23

Salary is based on the Board-approved salary schedule for the current fiscal year. See Salary Schedule

Requisition Number: req2990

Posting Close Date: 7/8/2021


Posted: 2021-06-25 Expires: 2021-07-27

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Coordinator, Tours and Events

San Jacinto College
Houston, TX 77049

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