13 days old

Business Systems Analyst - Service and Finance

Charlotte, NC 28202
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Business Systems Analyst Services and Finance

Intapp helps firms shift to a modernization strategy and gain a growth edge in today's competitive marketplace. We offer intelligent solutions built for partner-led firms spanning the entire client lifecycle, from strategy through origination and execution. Intapp is looking for a highly motivated team player for the key role of Business Systems Analyst, supporting Services and Finance within the Business Applications group.

As a member of our Enterprise Applications Team, you will be helping to maintain and support Intapp's cloud-based Enterprise Applications portfolio consisting of Project management/resourcing, project billing and Accounting solutions.

As a Business Systems Analyst, you will be responsible for administering and supporting Intapp's Services and Finance systems. You will be responsible for coordinating with key business partners regarding their business requirements and functioning as the functional lead for services and finance systems and design. The ideal candidate should have demonstrated skills in understanding and adhering to policies, procedures, and operating controls to ensure consistency and timeliness of execution. They will also need to be able to combine business process knowledge with a deep technical understanding of related systems and software to help identify and implement scalable solutions.


  • Function as an analyst and business partner to the professional services and accounting teams to model, design, and build business solutions that improve and scale Intapp's Services and finance processes
  • Responsible for owning services and accounting system configuration - Configure fields, workflows, roles/permissions, custom rules, reports, and dashboards
  • Ability to explain technical objects or designs in non-technical terms for business partners (i.e. being able to digest something like a workflow & tell the business what it does without being too technical)
  • Experience with integrations and the flow of data across multiple systems is a plus
  • Knowledge of both business and IT process design and best practices
  • Collaborate with Services and Finance teams to define requirements and manage expectations from project inception through delivery, including status updates, issue resolution, scope changes, UAT, deployment, etc
  • Work with business leadership, internal/external development resources and suppliers to ensure timely, accurate and cost-effective delivery of IT solutions
  • Create and execute test cases for unit/regression testing; Interface with the application development teams to validate test results for new features/applications, verifying that they meet the requirements of the business before facilitating UAT and deployment
  • Maintain and document current and new system process flows
  • Provide day-to-day administration and maintenance of critical business systems including OpenAir and NetSuite. Triaging and resolving production support issues and implementing small enhancement requests


  • Bachelor's degree from four-year college or university with minimum of 5 years of system administration or application support experience.
  • At least 4-6 years of business systems analyst experience in a global organization utilizing NetSuite
  • 3+ years of professional experience supporting a Services/Finance organization
  • Demonstrated understanding of Services process Project billing/ resource management
  • Experience with any Services application OpenAir or Oracle project accounting
  • Excellent analytical and problem-solving skills
  • Experience with IT compliance controls
  • Knowledge of project management methodologies (waterfall or agile) a plus
  • Demonstrated ability to remain composed in a dynamic environment and communicate successfully to all levels of employees
  • Experience in supporting a highly integrated ERP ecosystem with working knowledge of the following systems; NetSuite OpenAir.
  • 5+ years of Experience in providing end to end PSA solutions.
  • Understanding of industry best practices implementing solutions for professional services team.


Posted: 2021-03-30 Expires: 2021-05-01

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Business Systems Analyst - Service and Finance

Charlotte, NC 28202

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