27 days old

Business Performance Director - Operations

Thousand Oaks, CA 91360
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Job ID: R-111518
Location: Thousand Oaks, CA, US


If you feel like you're part of something bigger, it's because you are. At Amgen, our shared mission-to serve patients-drives all that we do. It is key to our becoming one of the world's leading biotechnology companies. We are global collaborators who achieve together-researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It's time for a career you can be proud of. Join us.

Business Performance Director


What you will do

Let's do this. Let's change the world. In this vital role you will support critical change initiatives for the Operations organization. The Operations Functional Transformation office partners with the Operations leadership and subject matter experts to diagnose pain points, co-create solutions and successfully execute the highest priority efforts to enable innovation and continuous improvement across Operations. Areas of transformation includes capability building, technology and process improvements, acquisitions and collaborations, and change management.

The Director will be a team lead or a liaison (internal consultant) for a portfolio of transformation initiatives or programs. This person will gather, analyze, and synthesize cross-functional information across a number of sources to turn unstructured business issues and requests into appropriate action plans and projects that result in high quality, meaningful and impactful deliverables. This individual will also be a coach and mentor to others, and will manage partners by clearly communicating status, issues, implications and recommendations. Successful candidates will spend ~18-30 months working on a variety of transformation initiatives before transitioning into an Operations leadership role or into other areas of the business, such as Corporate Strategy, Alliance Management, Portfolio Management.
  • Work with Operations specialists to solve business problems across a portfolio of initiatives or programs that span Operations and occasionally cross into Amgen-wide efforts or support other organizations.
  • Provide expertise in Amgen Transformation methodologies appropriate for the objective, including Agile, Change Management, Solution Development, Implementation and Sustainment, Workshop Facilitation, and Continuous Improvement.
  • Coach / mentor other liaisons or subject matter experts to build and spread the adoption of transformation methodologies.
  • Act as a strategic architect and thought partner to project team leaders, other liaisons, and Operations leadership to identify solutions, build business cases, generate plans and deliver results.
  • Ensure transformation project success, by managing risks, removing roadblocks, driving innovative thinking, maintaining fair process, calling out issues and delivering high quality results.
  • Serve as an integrator across multiple Operations and Amgen-wide functions and transformation efforts.
  • Build and maintain strong relationships with partners; proactively communicating, seeking advice, and facilitating critical business decisions.
  • Adapt to a rapidly changing, fast-moving and often ambiguous environment.


What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The Business Performance professional we seek is a dynamic individual with these qualifications.

Basic Qualifications:

Doctorate degree and 4 years of Scientific and/or Operations and/or Business experience


Master's degree and 7 years of Scientific and/or Operations and/or Business experience


Bachelor's degree and 9 years of Scientific and/or Operations and/or Business experience

Preferred Qualifications:

  • Advanced degree or strong demonstration of equivalent combination of relevant educational and professional training experience in leading cross-functional teams
  • 7+ years' of experience in Biotechnology / Pharmaceutical industry, particularly in Operations
  • 5+ years' of experience in a cross-functional business operations or project management role
  • Excellent oral and written communication skills, including ability to storyline and prepare executive-level discussion documents
  • Excellent conceptual problem-solving skills with demonstrated ability to bring structure to vaguely defined problems, pragmatically scope problem solving approach, and manage execution
  • Strong quantitative and qualitative analytic skills
  • Strong leadership skills with a demonstrated ability to influence different styles
  • Strong written/oral communication skills and executive presence across functions and across different levels of leadership
  • Operations knowledge with basic to strong understanding of activities within Supply Chain, Quality, Process Development, and Manufacturing.
  • Independent, motivated, team member with experience in a matrix environment


What you can expect of us

As we work to develop treatments that take care of others, so we work to care for our teammates' professional and personal growth and well-being.
  • Vast opportunities to learn and move up and across our global organization
  • Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
  • Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits

Apply now

for a career that defies imagination

In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us.


Equal Opportunity Statement

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Posted: 2021-01-28 Expires: 2021-03-01

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Business Performance Director - Operations

Thousand Oaks, CA 91360

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