30 days old

Associate Manager, User Experience (UX)

Lytx, Inc.
San Diego, CA 92121
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Lytx, Inc. is proud to be an equal opportunity/affirmative action employer and maintains a drug-free workplace. We are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce. EOE/M/F/Disabled/Vet.

Associate Manager, User Experience (UX)
Office - San Diego, CA

Full time

Innovation Lives Here

You go all in no matter what you do, and so do we. You want to use your powers for good, and that's exactly what we do at Lytx. Our team is made up of hungry, humble, and capable people who are making a difference every day with technology that helps save lives each year.

Why Lytx?

You are passionate about leading teams to provide clean, uncluttered design and collaborating daily with users, engineers, and product managers to ensure a viable solution. The responsibility of guiding product development on corporate strategic initiatives and executing multidisciplinary projects from concept to implementation including conducting research to validate design decisions. At Lytx, you will have ownership of strategic projects that impact millions of clients. You will challenge the status quo and chart new standards. Drive creative thinking, and discover new ways of approaching solutions for our customers.

You'll Get To:
  • Lead a high performing team of UX Designers and evangelize concepts and designs to a diverse audience, using design to get broad buy-in from your stakeholders and the team.
  • 75% of your time will be a player/coach and rest of the time leading the team.
  • Lead by design: Define personas, processes, and journeys from an objective point-of-view based on research and experience. Conduct independent research on multiple aspects of products and experiences.
  • Collect and analyze user behavior through lab studies, field visits, ethnography, surveys, benchmark studies, server logs, and online experiments (A/B testing).
  • Partner with, and influence, product managers to understand product goals to drive the best experience. Analyze actual consumer behavior and design simple solutions to complex workflows.
  • Present and defend designs and key deliverables to peers and business partners
  • Facilitate a trusting environment where ideas can be freely explored and friendly debate is encouraged.
  • Be the user advocate.
  • Provide the department with a base of knowledge about our users with databased personas, user interviews, user journeys, and usability testing.
  • Mentor and advise other members of the team on best practices and Lytx business strategy.
  • Perform other duties as assigned.

What You Need:
  • Bachelor's degree in design, human-computer interaction (HCI), or related field; or equivalent experience required.
  • Minimum 5 years of experience in user experience design
  • Previous leadership, team lead and/or mentoring experience required
  • A strong portfolio of UX-focused work samples that display a clean, uncluttered design
  • Strong understanding of use-cases, user flows, and information architecture
  • Prior experience synthesizing and designing complex solutions and delivering results to nontechnical audiences including senior leadership team.
  • Excellent communication and presentation skills to C-Level, including the ability to influence
  • Ability to work in agile and fast-moving design environment
  • Proficiency in a variety of design tools such as Photoshop, Illustrator, and Sketch

Posted: 2020-12-17 Expires: 2021-01-18

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Associate Manager, User Experience (UX)

Lytx, Inc.
San Diego, CA 92121

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